Below are steps to contact Arizona Unemployment Insurance Benefits customer service and get a live person on the phone:
- Dial 1-877-600-2722
- Press 2 (if you are a claimant)
- Press 1 (for English)
- Press 1 (if you have not yet filed a claim for unemployment)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Arizona Unemployment
Arizona Unemployment Voice Main Menu
- Press 2 if you are a claimant.
- Press 3 if you are an employee.
Arizona Unemployment Voice Sub-Menu (if you press 1)
- Press 1 if you have not yet filed a claim for unemployment.
- Press 2 if you have already filed a claim for unemployment.
Arizona Unemployment Customer Service Representatives Hours
Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
Arizona Unemployment Support Phone Numbers
- AZ Unemployment Support Phone Number: 1-877-600-2722. Live Arizona Unemployment Insurance customer service is available from 7am to 6pm Monday-Friday, Saturday closed, from 9:30am to 5pm Sunday.
- Call Center in Phoenix: 1-602-364-2722.
- Call Center in Tucson: 1-520-791-2722.
- Telecommunications Relay Service for the Deaf/Hard of Hearing: 711.
- Debit Card Information: 1-855-847-2030.
- Claim and Payment Status: 1-877-766-8477.
- Claim and Payment Status (Phoenix): 1-602-417-3800.
- Claim and Payment Status (Tucson): 1-520-884-8477.
- Contact the Client Advocate: 1-602-542-5954.
- Appeals Board: 1-602-771-9036.
- Appellate Services Administration: 1-602-771-9019.
- Office of Appeals – Phoenix: 1-602-771-9019.
- Office of Appeals – Tucson: 1-520-629-0211.
- Repay an Unemployment Insurance Benefit Overpayment (Pay by Phone): 1-844-722-6247 or 1-602-252-0024.
- DES Office of Accounts Receivable and Collections (OARC): 1-(602) 252-0024 or 1-800-236-1475.
Arizona Unemployment Web Links
Arizona UI Mailing Addresses
Department of Economic Security
Unemployment Insurance Administration
P. O. Box 29225
Phoenix, Arizona 85038-9225
DES Unemployment Insurance Administration
Site Code 860B
P.O. Box 6123
Phoenix, Arizona 85005-6123
Appeals Board:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015
Appellate Services Administration:
1990 W. Camelback Rd., Suite 200
Phoenix, AZ 85015
Office of Appeals – Tucson:
2255 W. Ina Rd., Suite 131
Tucson, AZ 85741
Arizona Unemployment Fax Numbers
- Phoenix: 1-602-612-8705, 1-888-305-1348
- Tucson: 1-520-770-3357, 1-520-770-3358
- Appeals Board: 1-602-257-7054
- Appellate Services Administration: 1-602-257-7053
- Office of Appeals – Phoenix: 1-602-257-7056
- Office of Appeals – Tucson: 1-602-257-7057
Arizona Unemployment Live Chat Support
Live chat customer service is not available from Arizona Unemployment. The best way to contact Arizona Unemployment by support phone.
AZ Unemployment support e-mail
AZ Unemployment doesn’t offer live support via e-mail.
Arizona UI Help Center
You can find more information at Arizona Unemployment Insurance (UI) Support page.
How do I speak to a live person if Arizona Unemployment contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Arizona Unemployment website.
- Open Arizona Unemployment Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.