How to Call a Live Person in Capital One Customer Service

Below are steps to contact Capital One customer service and get a live person on the phone:

  • Dial 1-877-383-4802
  • Say “card technical support” or “card general servicing”
  • Using your telephone keypad enter your 16 digits card number
  • After that, the automated phone system will connect you to a live customer service agent from Capital One.

Capital One Voice Menu

  • Press 1 or say “credit card” for service on credit card
  • Press 2 or say “bank account” for the bank account
  • Press 3 or say “auto finance” for service on auto finance
  • Press 4 or say “home loan” for the home loan

Capital One Customer Service Representatives Hours

Live Capital One customer service is available 24 hours a day seven days a week.

Capital One Support Phone Numbers

  • Capital One Support Phone Number: 1-877-383-4802
  • Outside the US, call collect: 1-804-934-2001
  • Online banking support: 1-866-750-0873
  • Fraud Protection: 1-800-427-9428 or 1-800-239-7054
  • International collect calls to report a lost or stolen card: 1-804-934-2001
  • Apply for a credit card: 1-800-695-5500
  • Secured Card Make an initial deposit: 1-800-219-7931
  • Report death of a cardholder: 1-877-357-5659
  • Small Business credit card: 1-800-867-0904
  • Opt out of marketing solicitations: 1-888-817-2970

Capital One Web Links

Capital One Mailing Address

Send your payment by U.S. Mail:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083

Mail General Correspondence:
Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0287

Investigate a Misapplied Payment:
Capital One
Attn: Payment Investigations
P.O. Box 30287
Salt Lake City, UT 84130-0287

Dispute a Credit Card Charge:
Capital One
Attn: Disputes
P.O. Box 30279
Salt Lake City, UT 84130-0279

Report Suspected Credit Card Fraud:
Capital One
P.O. Box 30277
Salt Lake City, UT 84130-0277

Capital One support email

[email protected]

Capital One Live Chat Support

You can start a live chat session with customer support Capital One Contact Us page by clicking the “Chat Now” button.

How do I speak to a live person if Capital One contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Capital One website.
  • Open Capital One Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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