Below are steps to contact DIRECTV customer service and get a live person on the phone:
- Dial 1-800-531-5000, then stay on the line. After that, the automated phone system will connect you to a live customer service agent from DIRECTV.
DIRECTV Voice Menu
- Press 1 for account information and payment
- Press 2 for technical support
- Press 3 for programming changes including pay-per-view
- Press 4 for all other inquiries
- Press 5 to repeat this menu
DIRECTV Customer Service Representatives Hours
Live DIRECTV customer service is available from 8am to 12am ET seven days a week.
DIRECTV Support Phone Numbers
- Customer service phone number: 1-800-531-5000 (agents are available from from 8am to 12am ET seven days a week.)
- Order DIRECTV: 1-855-838-4388 (agents are available from from 8am to 12am ET seven days a week.)
- If you use a Telecommunication Relay Service (TRS): 1-800-531-5000
- Get DIRECTV: 1-888-777-2454
- DIRECTV headquarters and customer service center: 1-855-802-3473
- Hotel, dorm, hospital customers should call DIRECTV customer service: 1-888-388-2505
DIRECTV Web Links
DIRECTV support email
Support email customer service option is not supported by DIRECTV.
DIRECTV Live Chat Support
You can start live chat with customer support DIRECTV contact page by clicking the “Chat available” button. Live DIRECTV customer service is available from 8am to 12am ET seven days a week.
How do I speak to a live person if Directv contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Directv website.
- Open Directv Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.