To talk to a live agent in Boost Mobile customer service call 1-866-402-7366 phone number. After that you either will need to enter your Boost Mobile phone numbr or press * to continue without it. Press 4 after that to get to the troubleshooting menu section. After that press 3 to select technical support which will connect you to a live customer service representative. Live customer service hours are Monday-Friday from 4am through 8pm, Saturday and Sunday from 4am through 7pm PST.
Below are available options on Boost Mobile customer service phone menu:
- Press 1 to add money
- Press 2 to check balance
- Press 3 to change or restart your plan or services
- Press 4 for troubleshooting
- Press 5 to locate a store or other service
Select 5 to get to the following menu:
- Press 1 to move your service to a different phone
- Press 2 to report phone lost or stolen
- Press 3 to change your phone number or account setting
- Press 4 to locate a store or buy a new phone
- Press 5 if you forgot your PIN and want it sent to you
- Press 6 for issues with your mobile wallet
Select 4 to get to the following menu:
- Press 1 to activate
- Press 2 for account information
- Press 3 for technical support
Boost Mobile e-Mail Support
Navigate to this e-mail form page in order to contact Boost Mobile via e-mail.