To talk to a live agent in Boost Mobile customer service call 1-866-402-7366 phone number. After that you either will need to enter your Boost Mobile phone numbr or press * to continue without it. Press 4 after that to get to the troubleshooting menu section. After that press 3 to select technical support which will connect you to a live customer service representative. Live customer service hours are Monday-Friday from 4am through 8pm, Saturday and Sunday from 4am through 7pm PST.
Below are available options on Boost Mobile customer service phone menu:
- Press 1 to add money
- Press 2 to check balance
- Press 3 to change or restart your plan or services
- Press 4 for troubleshooting
- Press 5 to locate a store or other service
Select 5 to get to the following menu:
- Press 1 to move your service to a different phone
- Press 2 to report phone lost or stolen
- Press 3 to change your phone number or account setting
- Press 4 to locate a store or buy a new phone
- Press 5 if you forgot your PIN and want it sent to you
- Press 6 for issues with your mobile wallet
Select 4 to get to the following menu:
- Press 1 to activate
- Press 2 for account information
- Press 3 for technical support
Boost Mobile e-Mail Support
Navigate to this e-mail form page in order to contact Boost Mobile via e-mail.
How do I speak to a live person if Boost Mobile contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Boost Mobile website.
- Open Boost Mobile Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.