How to Call a Live Person in Boost Mobile Customer Service

To talk to a live agent in Boost Mobile customer service call 1-866-402-7366 phone number. After that you either will need to enter your Boost Mobile phone numbr or press * to continue without it. Press 4 after that to get to the troubleshooting menu section. After that press 3 to select technical support which will connect you to a live customer service representative. Live customer service hours are Monday-Friday from 4am through 8pm, Saturday and Sunday from 4am through 7pm PST.

Below are available options on Boost Mobile customer service phone menu:

  • Press 1 to add money
  • Press 2 to check balance
  • Press 3 to change or restart your plan or services
  • Press 4 for troubleshooting
  • Press 5 to locate a store or other service

Select 5 to get to the following menu:

  • Press 1 to move your service to a different phone
  • Press 2 to report phone lost or stolen
  • Press 3 to change your phone number or account setting
  • Press 4 to locate a store or buy a new phone
  • Press 5 if you forgot your PIN and want it sent to you
  • Press 6 for issues with your mobile wallet

Select 4 to get to the following menu:

  • Press 1 to activate
  • Press 2 for account information
  • Press 3 for technical support

Boost Mobile e-Mail Support

Navigate to this e-mail form page in order to contact Boost Mobile via e-mail.