How to Call a Live Person in Quicken Loans Customer Service

Below are steps to contact Quicken Loans customer service and get a live person on the phone:

  • Dial 1-888-452-8179
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Quicken Loans

Quicken Loans Voice Main Menu

  • Press 1 if you would like to refinance a home.
  • Press 2 if you would like to purchase a home.
  • Press 3 if you are a current client or have a loan in process.
  • Press 4 if you would like to speak to a mortgage broker in your community.
  • Press 5 if you recently transferred from another lender and have questions.
  • Press 6 if you have questions about Rocket Rewards or your personalized home purchase plan.

Quicken Loans Customer Service Representatives Hours

Live Quicken Loans customer service is available from 7am to midnight ET Monday to Friday, from 9am to 8pm ET on Saturday, from 9am to 7pm ET on Sunday.

Quicken Loans Support Phone Numbers

  • Quicken Loans Support Phone Number: 1-888-452-8179. Live customer service is available from 7am to midnight ET Monday to Friday, from 9am to 8pm ET on Saturday, from 9am to 7pm ET on Sunday.

Quicken Loans Web Links

Quicken Loans Live Chat Support

Below are steps to contact Quicken Loans customer service by chat:

Quicken Loans Mailing Addresses

LMB. Attn: Customer Care 4859 W Slauson Ave #405 Los Angeles, CA 90056

Quicken Loans support e-mail

Quicken Loans Help Center

You can find more information at Quicken Loans Support page.

How to Call a Live Person in Rocket Mortgage Customer Service

Below are steps to contact Rocket Mortgage customer service and get a live person on the phone:

  • Dial 1-800-603-1955
  • Press 2 (if you have a loan you are making payments on)
  • Press 7 (for all other questions related to your loan, log into your account at rocketmortgage.com)
  • Press 4 (for all other questions)
  • Stay on the line. The automated phone system will connect you to a live customer service agent from Rocket Mortgage

Rocket Mortgage Voice Main Menu

  • Press 1 if you know your party’s 10-digit extension.
  • Press 2 if you have a loan you are making payments on.
  • Press 3 if your loan is in process or if your loan is denied or withdrawn.
  • Press 4 if you have questions about Rocket Rewards or your personalized home purchase plan.
  • Press 9 to hear these options again.

Rocket Mortgage Customer Service Representatives Hours

Live Rocket Mortgage customer service is available from 8:30am to 9pm ET Monday to Friday, from 9am to 4pm ET on Saturday and Sunday closed.

Rocket Mortgage Support Phone Numbers

  • Rocket Mortgage Support Phone Number: 1-800-603-1955. Live customer service is available from 8:30am to 9pm ET Monday to Friday, from 9am to 4pm ET on Saturday and Sunday closed.
  • New Loan: 1-888-452-8179. Live customer service representatives are available from 7am to midnight ET Monday to Friday, from 9am to 8pm ET on Saturday, from 9am to 7pm ET on Sunday.

Rocket Mortgage Web Links

Rocket Mortgage Mobile App

Rocket Mortgage Live Chat Support

Below are steps to contact Rocket Mortgage customer service by chat:

  • Go to the Rocket Mortgage page.
  • Press the “Let’s Chat” in the right of the screen.
  • Start chat. Chat is available from 7am to midnight ET Monday to Friday, from 8am to midnight ET Saturday and Sunday.

Rocket Mortgage support e-mail

Support email customer service option is not supported by Rocket Mortgage.

Rocket Mortgage Help Center

You can find more information at Rocket Mortgage Support page.

How to Call a Live Person in Mr. Cooper Customer Service

Below are steps to contact Mr. Cooper customer service and get a live person on the phone:

  • Dial 1-833-685-2566
  • Say or enter your loan number or social security number
  • Say “speak with an agent”
  • Then say what are your calling about
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Mr. Cooper

Mr. Cooper Voice Main Menu

  • Press 1 or say “Make a payment”.
  • Press 2 or say “Payoff quote”.
  • Press 3 or say “Loan information”.
  • Press 4 or say “Year-End Tax Statements”.
  • Press 5 or say “Hear more options”.

Mr. Cooper Customer Service Representatives Hours

Live Mr. Cooper customer service is available from 7 am to 8 pm CT Monday to Thursday, from 7 am to 7 pm CT Friday, from 8 am to 12 pm CT Saturday and Sunday closed.

Mr. Cooper Support Phone Numbers

  • Mr. Cooper Support Phone Number: 1-833-685-2566. Live customer service is available from 7 am to 8 pm CT Monday to Thursday, from 7 am to 7 pm CT Friday, from 8 am to 12 pm CT Saturday and Sunday closed.
  • Paying by Phone: 1-833-685-2565.
  • To Request by Phone: 1-833-685-2567.

Mr. Cooper Web Links

Mr. Cooper Live Chat Support

Below are steps to contact Mr. Cooper customer service by chat:

  • Go to the Mr. Cooper Support page.
  • Click the “Get Help” button in the bottom right of your screen.
  • Chat is available from 7 am to 8 pm CT Monday to Thursday, from 7 am to 7 pm CT Friday, Saturday and Sunday closed.

Mr. Cooper Mailing Addresses

Mr. Cooper:
Attn: Customer Relations
PO Box 619098
Dallas, TX 75261

For Payments:
Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783

For Overnight Mail:
Mr. Cooper
800 State Highway 121 Bypass
Lewisville, TX 75067

For Overnight Payments:
Mr. Cooper
3000 Kellway Drive, Suite 120
Carrollton, TX 75006

Mr. Cooper support e-mail

Mr. Cooper Help Center

You can find more information at Mr. Cooper Support page.

How to Call a Live Person in Sallie Mae Customer Service

Below are steps to contact Sallie Mae customer service and get a live person on the phone:

  • Dial 1-800-472-5543
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Sallie Mae

Sallie Mae Voice Main Menu

  • Say “New loan”
  • Say “Make a payment”
  • Say “Existing loan”

Sallie Mae Customer Service Representatives Hours

Live Sallie Mae customer service is available from 8am to 9pm EST on Monday-Thursday, from 8am to 8pm EST on Friday, from 9am to 6pm EST on Saturday.

Sallie Mae Support Phone Numbers

  • Sallie Mae Support Phone Number: 1-800-472-5543. Live Sallie Mae customer service is available from 8am to 9pm EST on Monday-Thursday, from 8am to 8pm EST on Friday, from 9am to 6pm EST on Saturday.
  • New credit cards: 1-888-295-3447. Live Sallie Mae customer service is available from 10am to 7pm ET on Monday-Friday.
  • Existing credit cards: 1-888-295-3447. Live Sallie Mae customer service is available from 10am to 7pm ET on Monday-Friday.
  • CDs, Money Market, and High-Yield Savings Accounts: 1-877-346-2756. Live Sallie Mae customer service is available from 8am to 8pm ET on Monday-Friday.
  • School AssistSM: 1-844-827-7478. Live Sallie Mae customer service is available from 8am to 8pm ET on Monday-Friday.

Sallie Mae Web Links

Sallie Mae Mailing Addresses

Borrower payment address:
Sallie Mae
P.O. Box 8459
Philadelphia PA 19101-8459

Cosigner payment address:
Sallie Mae
P.O. Box 8377
Philadelphia PA 19101-8377

Make check payable to Sallie Mae:
Sallie Mae
PO Box 70233
Philadelphia, PA 19176-0233

Sallie Mae support email

E-mail Sallie Mae School AssistSM: [email protected]

Sallie Mae Fax number

1-855-756-2011

Sallie Mae Live Chat Support

Live chat customer service is not available from Sallie Mae. To contact a live customer service representative you need to dial 1-800-472-5543 and follow instructions above.

Sallie Mae Help Page

You can find more information at Sallie Mae help page.

How to Call a Live Person in Freedom Mortgage Customer Service

Below are steps to contact Freedom Mortgage customer service and get a live person on the phone:

  • Dial 1-855-690-5900 and stay on the line. After that, the automated phone system will connect you to a live customer service agent from Freedom Mortgage.

Freedom Mortgage Voice Menu

  • Press 1 to access your account using this phone number
  • Press 2 to access your account using your loan number
  • Press 3 to access your account using a different phone number on file

Freedom Mortgage Customer Service Representatives Hours

Live Freedom Mortgage customer service is available from 8am to 10pm on Monday-Friday and from 9am to 6pm on Saturday EST.

Freedom Mortgage Support Phone Numbers

  • Customer service phone number: 1-855-690-5900
  • For sales: 1-877-220-5533 (agent is available from 8am to 10pm on Monday-Friday and from 9am to 6pm on Saturday EST)
  • A toll-free consumer hotline: 1-877-276-5550 (agent is available from 8am to 10pm on Monday-Friday and from 9am to 6pm on Saturday EST)
  • Freedom Mortgage Corporation: 1-877-276-5550

Freedom Mortgage Web Links

Freedom Mortgage Mailing Address

907 Pleasant Valley Avenue, Suite 3

Mount Laurel, New Jersey 08054

United States

Freedom Mortgage support email

[email protected]

Freedom Mortgage Live Chat Support

Live chat customer service option is not supported by Freedom Mortgage.