Mortgage

How to Call a Live Person in Mr. Cooper Customer Service

Below are steps to contact Mr. Cooper customer service and get a live person on the phone:

  • Dial 1-833-685-2566
  • Say or enter your loan number or social security number
  • Say “speak with an agent”
  • Then say what are your calling about
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Mr. Cooper

Mr. Cooper Voice Main Menu

  • Press 1 or say “Make a payment”.
  • Press 2 or say “Payoff quote”.
  • Press 3 or say “Loan information”.
  • Press 4 or say “Year-End Tax Statements”.
  • Press 5 or say “Hear more options”.

Mr. Cooper Customer Service Representatives Hours

Live Mr. Cooper customer service is available from 7 am to 8 pm CT Monday to Thursday, from 7 am to 7 pm CT Friday, from 8 am to 12 pm CT Saturday and Sunday closed.

Mr. Cooper Support Phone Numbers

  • Mr. Cooper Support Phone Number: 1-833-685-2566. Live customer service is available from 7 am to 8 pm CT Monday to Thursday, from 7 am to 7 pm CT Friday, from 8 am to 12 pm CT Saturday and Sunday closed.
  • Paying by Phone: 1-833-685-2565.
  • To Request by Phone: 1-833-685-2567.

Mr. Cooper Web Links

Mr. Cooper Live Chat Support

Below are steps to contact Mr. Cooper customer service by chat:

  • Go to the Mr. Cooper Support page.
  • Click the “Get Help” button in the bottom right of your screen.
  • Chat is available from 7 am to 8 pm CT Monday to Thursday, from 7 am to 7 pm CT Friday, Saturday and Sunday closed.

Mr. Cooper Mailing Addresses

Mr. Cooper:
Attn: Customer Relations
PO Box 619098
Dallas, TX 75261

For Payments:
Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783

For Overnight Mail:
Mr. Cooper
800 State Highway 121 Bypass
Lewisville, TX 75067

For Overnight Payments:
Mr. Cooper
3000 Kellway Drive, Suite 120
Carrollton, TX 75006

Mr. Cooper support e-mail

Mr. Cooper Help Center

You can find more information at Mr. Cooper Support page.

How to Call a Live Person in Sallie Mae Customer Service

Below are steps to contact Sallie Mae customer service and get a live person on the phone:

  • Dial 1-800-472-5543
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Sallie Mae

Sallie Mae Voice Main Menu

  • Say “New loan”
  • Say “Make a payment”
  • Say “Existing loan”

Sallie Mae Customer Service Representatives Hours

Live Sallie Mae customer service is available from 8am to 9pm EST on Monday-Thursday, from 8am to 8pm EST on Friday, from 9am to 6pm EST on Saturday.

Sallie Mae Support Phone Numbers

  • Sallie Mae Support Phone Number: 1-800-472-5543. Live Sallie Mae customer service is available from 8am to 9pm EST on Monday-Thursday, from 8am to 8pm EST on Friday, from 9am to 6pm EST on Saturday.
  • New credit cards: 1-888-295-3447. Live Sallie Mae customer service is available from 10am to 7pm ET on Monday-Friday.
  • Existing credit cards: 1-888-295-3447. Live Sallie Mae customer service is available from 10am to 7pm ET on Monday-Friday.
  • CDs, Money Market, and High-Yield Savings Accounts: 1-877-346-2756. Live Sallie Mae customer service is available from 8am to 8pm ET on Monday-Friday.
  • School AssistSM: 1-844-827-7478. Live Sallie Mae customer service is available from 8am to 8pm ET on Monday-Friday.

Sallie Mae Web Links

Sallie Mae Mailing Addresses

Borrower payment address:
Sallie Mae
P.O. Box 8459
Philadelphia PA 19101-8459

Cosigner payment address:
Sallie Mae
P.O. Box 8377
Philadelphia PA 19101-8377

Make check payable to Sallie Mae:
Sallie Mae
PO Box 70233
Philadelphia, PA 19176-0233

Sallie Mae support email

E-mail Sallie Mae School AssistSM: [email protected]

Sallie Mae Fax number

1-855-756-2011

Sallie Mae Live Chat Support

Live chat customer service is not available from Sallie Mae. To contact a live customer service representative you need to dial 1-800-472-5543 and follow instructions above.

Sallie Mae Help Page

You can find more information at Sallie Mae help page.

How to Call a Live Person in Freedom Mortgage Customer Service

Below are steps to contact Freedom Mortgage customer service and get a live person on the phone:

  • Dial 1-855-690-5900 and stay on the line. After that, the automated phone system will connect you to a live customer service agent from Freedom Mortgage.

Freedom Mortgage Voice Menu

  • Press 1 to access your account using this phone number
  • Press 2 to access your account using your loan number
  • Press 3 to access your account using a different phone number on file

Freedom Mortgage Customer Service Representatives Hours

Live Freedom Mortgage customer service is available from 8am to 10pm on Monday-Friday and from 9am to 6pm on Saturday EST.

Freedom Mortgage Support Phone Numbers

  • Customer service phone number: 1-855-690-5900
  • For sales: 1-877-220-5533 (agent is available from 8am to 10pm on Monday-Friday and from 9am to 6pm on Saturday EST)
  • A toll-free consumer hotline: 1-877-276-5550 (agent is available from 8am to 10pm on Monday-Friday and from 9am to 6pm on Saturday EST)
  • Freedom Mortgage Corporation: 1-877-276-5550

Freedom Mortgage Web Links

Freedom Mortgage Mailing Address

907 Pleasant Valley Avenue, Suite 3

Mount Laurel, New Jersey 08054

United States

Freedom Mortgage support email

[email protected]

Freedom Mortgage Live Chat Support

Live chat customer service option is not supported by Freedom Mortgage.