If you need to talk to a live person at Navy Federal Credit Union (NFCU) customer service you need to dial 1-888-842-6328 phone number. After that select 5 at the first prompt and 6 at the second. After that, the automated phone system will connect you to a live customer service agent from Navy Federal Credit Union.
When you dial 1-888-842-6328 phone number you will get to the following main menu:
- For checking, checking credit line and debit cards press 1
- For savings, certificates, IRAs and money markets press 2
- For credit cards press 3
- For mortgage, equity, auto or other loans press 4
- To hear more options press 5
If you select 6 from the main menu you will get to the following prompt:
- To make a payment or transfer money press 1
- For telephone password, federal online or our mobile app press 2
- For branch locations and hours press 3
- For our routing number press 4
- For vehicle title press 5
- To speak with a representative press 6
- To the previous menu press star