Below are steps to contact National Rail customer service and get a live person on the phone:
- Dial 03457-48 49-50
- Press 2 (to speak to an adviser)
- The automated phone system will connect you to a live customer service agent from National Rail
National Rail Voice Main Menu
- Press 1 if you’re looking for train times or fairs.
- Press 2 to speak to an adviser.
National Rail Customer Service Representatives Hours
Live National Rail customer service is available 24/7.
National Rail Support Phone Numbers
- National Rail Support Phone Number: 03457-48 49-50. Live customer service is available 24/7.
- Comments and complaints: 0800-022-3720. Live customer service representatives are accessible from 9am to 5pm Monday to Friday, Sunday and Saturday closed.
- Media and PR enquiries: 020-7841-8020.
National Rail Web Links
- National Rail Web Site
- National Rail Facebook page
- National Rail X(Twitter) page
- National Rail Instagram page
National Rail Mobile App
National Rail Live Chat Support
National Rail doesn’t offer live chat support. The best way to contact National Rail by customer service phone number (03457-48 49-50).
National Rail Mailing Addresses
National Rail Enquiries Customer Relations Team
PO Box 8626
Swadlincote
DE11 1JA
National Rail support e-mail
- National Rail support: [email protected]
- Media and PR enquiries: [email protected]
- Becoming a Days Out Guide partner: [email protected]
- Advertising enquiries: [email protected]
National Rail Help Center
You can find more information at National Rail Support page.