Below are steps to contact Colorado Unemployment customer service and get a live person on the phone:
- Dial 1-800-480-8299 or 1-303-318-9100
- Press 1 (for English)
- Press 2 (if you are calling to start a new claim)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Colorado Unemployment
Colorado Unemployment Voice Main Menu
- Press 1 if you are calling to update contact information on your account or to request a new password or pin.
- Press 2 if you are calling to start a new claim.
- Press 3 if you are calling to file for your weekly benefits payment.
- Press 4 for any other questions.
Colorado Unemployment Customer Service Representatives Hours
Live Colorado Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
Colorado Unemployment Support Phone Numbers
- Colorado Unemployment Support Phone Number: 1-800-480-8299 or 1-303-318-9100. Live Colorado Unemployment customer service is available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- Changing or resetting your MyUI+ password: 1-303-536-5615.
- Changing or resetting your PIN: 1-303-536-5615.
- Changing or resetting your MyUI+ password: 1-303-813-2800 or Toll-Free 1-888-550-2800. Live support: 1-303-536-5615.
- Deaf and Hard of Hearing (TTD): 1-303-318-9016 or Toll Free 1-800-894-7730.
- Filing a new claim: 1-303-536-5615.
- Overpayments: 1-303-318-9035 or Toll Free 1-877-464-4622.
- Reopening a claim: 1-303-536-5615.
- Unable to complete identity verification due to lack of internet access/device: 1-303-318-9000.
- Updating your email address: 1-303-318-9000.
Colorado Unemployment Web Links
Colorado Unemployment Mailing Addresses
Unemployment Insurance Employer Services:
P.O. Box 8789
Denver, CO 80201-8789
Colorado Department of Labor and Employment:
633 17th Street, Suite 201
Denver, CO 80202-3660
Phone: 303-318-8000
Division of Unemployment Insurance:
251 E 12th Ave
Denver, CO 80203
Colorado Unemployment Live Chat Support
Live chat customer service is not available from Colorado Unemployment. To contact a live customer service representative you need to dial 1-800-480-8299 and follow the instructions above.
Colorado Unemployment support e-mail
- For Unemployment Insurance Employer Services: [email protected]
Colorado UI Help Center
You can find more information at Colorado UI Support page.
How do I speak to a live person if Colorado Unemployment contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Colorado Unemployment website.
- Open Colorado Unemployment Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.