How to Call a Live Person in DISH Customer Service

Below are steps to contact DISH customer service and get a live person on the phone:

  • Dial 1-800-333-3474
  • Press 1 (for the U.S.)
  • Press 0 (to speak with live agent)
  • Press 2 (if you are not having problem with your TV signal remote or receiver box)
  • The automated phone system will connect you to a live customer service agent from DISH

DISH Voice Main Menu

  • Press 1 if you already have DISH or have an installation scheduled.
  • Press 2 if you are not DISH customer.
  • Press 3 to speak with live agent.

DISH Customer Service Representatives Hours

Live DISH customer service is available from 7am to 1am EST Monday-Friday and from 7.30am to Midnight ET Saturday – Sunday.

DISH Support Phone Numbers

  • DISH Support Phone Number: 1-800-333-3474. Live DISH customer service is available from 7am to 1am ET Monday-Friday and from 7.30am to Midnight EST Saturday – Sunday.

ACT Web Links

DISH Mailing Addresses

DISH Headquarters:
DISH 9601 S. Meridian Blvd.
Englewood, CO 80112

DISH support email

DISH doesn’t offer live customer support via e-mail. The best way to contact DISH is to call them at 1-800-333-3474.

DISH Live Chat Support

You can start a live chat with customer support at DISH Contact page by clicking the the red chat icon.

DISH Help Page

You can find more information about DISH at DISH Support page.

How do I speak to a live person if Dish contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Dish website.
  • Open Dish Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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