Below are steps to contact Du customer service and get a live person on the phone:
- Dial 800-155
- Press 2 (for English)
- Press 2 (if you are not du customer)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Du
Du Voice Main Menu
- Press 1 if you are an existing du customer.
- Press 2 if you are not du customer.
Du Customer Service Representatives Hours
Live Du customer service is available 24 hours a day seven days a week.
Du Support Phone Numbers
- Du Support Phone Number: 800-155 or 155. Live Du customer service is available 24 hours a day seven days a week.
- Du Customer Support from overseas: +971 5 55678155.
- Business customer care (from du mobile): 188. Live Du customer service is available 24 hours a day seven days a week.
- Selfcare (from Du mobile): 135.
- Broadcast services: +971 4 375 3333.
Du Web Links
Du support email
- Du support: [email protected]
- Du Business support: [email protected]
- Broadcast services: [email protected]
Du Live Chat Support
Below are steps to contact Du customer service by chat:
- Go to the Du Contact Support page.
- Click the “Messenger” or “WhatsApp” button.
Du Help Page
You can find more information at Du Customers Support page.
How do I speak to a live person if Du contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Du website.
- Open Du Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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