Below are steps to contact E-ZPass New York customer service and get a live person on the phone:
- Dial 1-800-333-8655
- Press 1 for English or 2 for Spanish
- Press 9
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from E-ZPass New York
E-ZPass New York Voice Main Menu
- Press 1 for your EZ Pass account balance information
- Press 2 to make a one-time payment on your EZ Pass account
- Press 3 for account information including auto-replenishment, tags, accessories, and commuter plans
- Press 4 for information regarding a violation notice you received, or if you received a collection notice
- Press 5 for information regarding the EZ Pass New York program, including EZ Pass plus, and where your EZ Pass tag is accepted
- Press 6 for locations, directions, mailing addresses and hours of operations for the EZ Pass New York walk-in centers
- Press 7 if you have received a toll bill, or recently traveled through a tolls-by-mail facility without EZ Pass
- Press 8 for information regarding MTA reload card, paper trip, and customer survey
- Press 9 if you would like to speak with a customer service representative
- Press star to repeat these options
E-ZPass New York Customer Service Representatives Hours
Live E-ZPass New York customer service is available 24 hours a day seven days a week.
E-ZPass New York Support Phone Numbers
- E-ZPass New York Support Phone Number: 1-800-333-8655. Live E-ZPass New York customer service is available 24 hours a day seven days a week.
E-ZPass New York Web Links
E-ZPass New York email
Support email customer service option is not supported by E-ZPass New York.
E-ZPass New York Mailing Address
PO Box 149001, Staten Island, NY 10314-5001
E-ZPass New York Live Chat Support
Live chat customer service option is not supported by E-ZPass New York. To contact a live customer service representative you need to dial 1-800-333-8655 and follow instructions above.
How do I speak to a live person if E Zpass New York contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a E Zpass New York website.
- Open E Zpass New York Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.