How to Talk to a Live Person in OG&E Customer Service

Below are steps to contact Oklahoma Gas and Electric Company customer service and get a live person on the phone:

  • Dial 1-800-272-9741
  • Press 6
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from OG&E

OG&E Voice Main Menu

  • Press 1 or say “Outage” to report or check the status of an outage
  • Press 2 or say “payment options” for payment options including payment arrangements and average monthly billing
  • Press 3 or say “account information” to hear account information such as your last payment or balance
  • Press 4 or say “service” to stop, start or transfer service
  • Press 5 or say “programs” for OG&E programs like those that help you save energy and money
  • Press 6 or say “support” for questions about or smart thermostats

OG&E Customer Service Representatives Hours

Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.

OG&E Support Phone Numbers

  • OG&E Support Phone Number: 1-800-272-9741. Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.
  • Emergencies and Report an Outage: 1-800-522-6870.
  • SmartHours Info: 1-800-272-9741.
  • Residential Customer Service: 1-800-272-9741.
  • Business Customer Service: 1-888-988-9747.
  • Payment by Phone (US Payments): 1-877-306-9274.
  • Corporate Info: 1-405-553-3000.

OG&E Web Links

OG&E Mailing Address

Payment Address:
PO Box 24990
Oklahoma City, OK 73124-0990

Business Address:
OGE Energy Corp
OG&E Electric Services
PO Box 321
Oklahoma City, OK 73101-0321

OG&E Support support email

Support over email is not supported by OG&E.

OG&E Live Chat Support

Live chat customer service is not supported by OG&E. To contact a live customer service representative you need to dial 1-800-272-9741 and follow instructions above.

OG&E Help Page

You can find more information at OG&E Help Page.

How do I speak to a live person if Oge contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Oge website.
  • Open Oge Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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