How to Talk to a Live Person in OG&E Customer Service

Below are steps to contact Oklahoma Gas and Electric Company customer service and get a live person on the phone:

  • Dial 1-800-272-9741
  • Press 6
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from OG&E

OG&E Voice Main Menu

  • Press 1 or say “Outage” to report or check the status of an outage
  • Press 2 or say “payment options” for payment options including payment arrangements and average monthly billing
  • Press 3 or say “account information” to hear account information such as your last payment or balance
  • Press 4 or say “service” to stop, start or transfer service
  • Press 5 or say “programs” for OG&E programs like those that help you save energy and money
  • Press 6 or say “support” for questions about or smart thermostats

OG&E Customer Service Representatives Hours

Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.

OG&E Support Phone Numbers

  • OG&E Support Phone Number: 1-800-272-9741. Live OG&E customer service is available from 8am to 5pm EST on Monday-Friday.
  • Emergencies and Report an Outage: 1-800-522-6870.
  • SmartHours Info: 1-800-272-9741.
  • Residential Customer Service: 1-800-272-9741.
  • Business Customer Service: 1-888-988-9747.
  • Payment by Phone (US Payments): 1-877-306-9274.
  • Corporate Info: 1-405-553-3000.

OG&E Web Links

OG&E Mailing Address

Payment Address:
PO Box 24990
Oklahoma City, OK 73124-0990

Business Address:
OGE Energy Corp
OG&E Electric Services
PO Box 321
Oklahoma City, OK 73101-0321

OG&E Support support email

Support over email is not supported by OG&E.

OG&E Live Chat Support

Live chat customer service is not supported by OG&E. To contact a live customer service representative you need to dial 1-800-272-9741 and follow instructions above.

OG&E Help Page

You can find more information at OG&E Help Page.

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