How to Call a Live Person in E-ZPass Customer Service

Below are steps to contact E-ZPass customer service and get a live person on the phone:

  • Dial 1-877-736-6727
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from E-ZPass

E-ZPass Voice Main Menu

  • Press 1 if you are an existing E-ZPass customer or would like to open an E-ZPass account.
  • Press 2 for assistance regarding a violation notice.
  • Press 3 for assistance regarding a toll by plate invoice.
  • Press 4 for a financial related question such as updating credit card information or account replenishment information.
  • Press 5 if you received a letter regarding suspension of your vehicle registration.
  • Press 6 if you know the extension of the person you are trying to reach.

E-ZPass Customer Service Representatives Hours

Live E-ZPass customer service is available from 8am to 7pm CT Monday-Friday, Saturday-Sunday closed.

E-ZPass Support Phone Numbers

  • E-ZPass Support Phone Number: 1-877-736-6727. Live E-ZPass customer service is available from 8am to 7pm CT Monday-Friday, Saturday-Sunday closed.
  • E-ZPass New York: 1-800-333-8655 (1-800-333-TOLL).
  • E-ZPass New Jersey: 1-888-AUTO-TOLL (1-888-288-6865).
  • E-ZPass Delaware: 1-888-397-2773 (1-888-EZPASSDE).
  • E-ZPass Maine: 1-888-682-7277 (1-888-MTA-PASS).
  • E-ZPass Maryland: 1-888-321-6824.
  • E-ZPass Massachusetts: 1-877-627-7745.
  • E-ZPass New Hampshire: 1-877-643-9727.
  • E-ZPass Ohio: 1-888-876-7453 (1-88-TURNPIKE).
  • E-ZPass Pennsylvania: 1-877-736-6727 (1-877-PENNPASS).
  • E-ZPass Rhode Island: 1-877-743-9727 (1-877-RI-EZPASS).

E-ZPass Web Links

E-ZPass Mailing Addresses

Pennsylvania Turnpike Commission:
E-ZPass Customer Service Center
300 East Park Drive
Harrisburg, PA 17111

E-ZPass support email

E-ZPass doesn’t offer live customer support via e-mail. The best way to contact E-ZPass is to call them at 1-877-736-6727.

E-ZPass Live Chat Support

Live chat customer service is not available from E-ZPass. To contact an E-ZPass live customer service representative you need to dial 1-877-736-6727 and follow instructions above.

E-ZPass Help Page

You can find more information about E-ZPass at E-ZPass Contact page.

How do I speak to a live person if E Zpass contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a E Zpass website.
  • Open E Zpass Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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