How to Call a Live Person in Medicare Customer Service

Below are steps to contact Medicare customer service and get a live person on the phone:

  • Dial 1-800-MEDICARE (1-800-633-4227)
  • Say “Agent” or press 0
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Medicare

Medicare Voice Main Menu

  • Press 1 or say “Claim Status”.
  • Press 2 or say “Coverage and Benefits”.
  • Press 3 or say “Premium payments”.
  • Press 4 or say “Preventive exams”.
  • Press 5 or say “Deductible”.
  • Press 6 or say “Help me with something else”.
  • Press 0 or say “Agent”.

Medicare Customer Service Representatives Hours

Live Medicare customer service is available 24 hours a day seven days a week.

Medicare Support Phone Numbers

  • Medicare Support Phone Number: 1-800-633-4227. Live Medicare customer service is available 24 hours a day seven days a week.
  • TTY: 1-877-486-2048.

Medicare Web Links

Medicare Mailing Addresses

Medicare Contact Center Operations:
PO Box 1270
Lawrence, KS 66044

Medicare support email

Medicare doesn’t offer live customer support via e-mail. The best way to contact Medicare is to call them at 1-800-MEDICARE (1-800-633-4227).

Medicare Live Chat Support

Live chat customer service is not available from Medicare. To contact a Medicare live customer service representative you need to dial 1-800-633-4227 and follow instructions above.

Medicare Help Page

You can find more information about Medicare at Medicare Help page.

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