How to Call a Live Person in Florida Blue Customer Service

Below are steps to contact Florida Blue customer service and get a live person on the phone:

  • Dial 1-800-352-2583
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Florida Blue

Florida Blue Voice Main Menu

  • Press 1 or say “Medical”.
  • Press 2 or say “Pharmacy”.
  • Press 3 or say “Dental Information”.

Florida Blue Customer Service Representatives Hours

Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.

Florida Blue Support Phone Numbers

  • Florida Blue Support Phone Number: 1-800-352-2583. Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
  • Physicians & Providers: 1-800-727-2227.
  • Florida Blue Centers: 1-877-352-5830.
  • Medicare Members: 1-866-215-0539.
  • Media Inquiries: 1-904-905-7864.
  • Employers & Benefit Administrators: 1-866-946-2583.
  • Individual and Family Plans (Sales Information): 1-877-465-1125.
  • Group Sales: 1-800-955-2227.
  • TTY/TDD: 1-800-955-8770.

Florida Blue Web Links

Florida Blue Mailing Addresses

Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)(Payments):
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans (Effective before 1/1/14)(Payments):
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Life Insurance for Individual or Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Medicare Plans(Payments):
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Pre-paid Dental Insurance for Individuals or
Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Ancillary PPO Dental or Vision Insurance for
Employer Groups(Payments):
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

Medicare(non-payments):
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual(non-payments):
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

Florida Blue support email

Florida Blue doesn’t offer live customer support via e-mail. The best way to contact Florida Blue is to call them at 1-800-352-2583.

Florida Blue Live Chat Support

Live chat customer service is not available from Florida Blue. To contact a Florida Blue live customer service representative you need to dial 1-800-352-2583 and follow instructions above.

Florida Blue Help Page

You can find more information about Florida Blue at Florida Blue Support page.

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