Epic doesn’t offer phone customer support. To contact Epic customer service you can send a support request or use social media. Below are steps to contact Epic customer service by submitting a support request:
- Go to the Epic Games page.
- Log in to your account.
- Go to the Epic Contact page.
- Fill in the form.
- Press “Submit” blue button.
Epic Customer Service Representatives Hours
Live Epic customer service is available 24 hours a day seven days a week.
Epic Support Phone Numbers
Epic doesn’t offer phone customer support.
Epic Web Links
Epic Mailing Addresses
Epic Games, Inc.:
620 Crossroads Blvd., Cary, NC 27518, USA
Epic support email
Below are steps to contact Epic customer service via the support request form:
- Go to the Epic Games page.
- Log in to your account.
- Go to the Epic Contact page.
- Fill in the form.
- Press “Submit” blue button.
- Epic’s privacy practices or policy: [email protected]
- Data Protection Officer directly: [email protected]
- Security issue with an Epic Service or product: [email protected]
Epic Live Chat Support
Live chat customer service is not available from Epic. The best way to contact Epic by support request.
Epic Help Page
You can find more information at the Epic Help Center page.
How do I speak to a live person if Epic contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Epic website.
- Open Epic Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.