How to Call a Live Person in Fido Customer Service

Below are steps to contact Fido customer service and get a live person on the phone:

  • Dial 1-888-481-3436.
  • Stay on the line.
  • The automated phone system will connect you to a live customer service agent from Fido.

Fido Voice Main Menu

  • Press 1 to become a Fido customer.
  • Press 2 if you already a Fido customer.

Fido Customer Service Representatives Hours

Live Fido customer service is available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.

Fido Support Phone Numbers

  • Fido Support Phone Number: 1-888-481-3436. Live Fido customer service is available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • Prepaid: 1-888-482-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • Technical Support: 1-888-236-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • International Support: 1-514-933-3436. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • From abroad support: 1-514-925-4590. Live customer service representatives from Fido are available from 8am to 9pm Monday-Friday, from 9am to 5pm Saturday-Sunday.
  • Mandarin and Cantonese: 1-866-888-3436. Live customer service representatives from Fido are available from 9am to 10pm Monday-Friday, Saturday-Sunday closed.

Fido Web Links

Fido Support Community

You can find more information about Fido on the Fido Forum page. Community Support representative are available 24 hours a day seven days a week.

Fido support email

Fido doesn’t offer live customer support via e-mail. The best way to contact Fido is to call them at 1-888-481-3436.

Fido Live Chat Support

You can start a live chat session with a Fido Support Agent on the Fido Contact page by clicking the “Live Chat” button. Chat is available from 8am to 10pm Monday-Friday, from 8am to 9pm Saturday-Sunday.

Fido Help Center

How do I speak to a live person if Fido contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Fido website.
  • Open Fido Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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