Below are steps to contact Sears Credit Card customer service and get a live person on the phone:
- Dial 1-800-917-7700
- To enter the last four digits of your account number or social security number
- Or press 5 (if you have not received your account information)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Sears Credit Card
Sears Credit Card Voice Main Menu
- Press 1 to retry your entry.
- Press 2 if you need more time.
- Press 3 to end this call.
- Press 4 to report your card lost or stolen.
- Press 5 if you have not received your account information.
Sears Credit Card Customer Service Representatives Hours
Live Sears Credit Card customer service is available 24 hours a day seven days a week.
Sears Credit Card Support Phone Numbers
- Sears Credit Card Support Phone Number: 1-800-917-7700. Live Sears Credit Card customer service is available 24 hours a day seven days a week.
- Technical Assistance: 1-800-815-7701.
- Shop Your Way MasterCard Card: 1-877-816-9063.
- TDD/TTY for the Hearing Impaired: 1-866-357-2484.
- Outside the U.S., Canada and Puerto Rico, Call Collect: 1-800-437-3277.
Sears Credit Card Web Links
Sears Credit Card Mailing Addresses
Sears Private Label General Inquiries:
P.O. Box 6286
Sioux Falls, SD 57117-6286
Sears Consumer Payments
P.O. Box 9001055
Louisville, KY 40290-1055
Sears Consumer Express Payments:
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
Sears Credit Card support email
Sears Credit Card doesn’t offer live support via e-mail.
Sears Credit Card Live Chat Support
Live chat customer service is not available from Sears Credit Card. The best way to contact Sears Credit Card by support phone.
Sears Credit Card Help Page
You can find more information about Citi Credit Card at Sears Credit Card Customers Support page by clicking the “GET HELP” black button.
How do I speak to a live person if Sears Credit Card contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Sears Credit Card website.
- Open Sears Credit Card Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.