How to Call a Live Person in Synchrony Bank Customer Service

Below are steps to contact Synchrony Bank customer service and get a live person on the phone:

  • Dial 1-866-226-5638
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Synchrony Bank

Synchrony Bank Voice Main Menu

  • Press 1 for information regarding a credit card issued by Synchrony Bank.
  • Press 2 to renew a CDs or for questions about CDs renewals.
  • Press 3 for service on an existing Synchrony Bank account.
  • Press 4 to open a new Synchrony Bank account.
  • Press # if you know your party’s extension.

Synchrony Bank Customer Service Representatives Hours

Live Synchrony Bank customer service is available from 8am to 10pm ET Monday-Friday, from 8am to 5pm ET Saturday-Sunday.

Synchrony Bank Support Phone Numbers

  • Synchrony Bank Customer Support Phone: 1-866-226-5638. Live customer service agents are available Monday – Friday from 8 am to 10 pm ET, Saturday-Sunday 8 am to 5 pm ET.
  • Synchrony® MasterCard®: 1-844-406-7427.
  • To activate card: 1-855-872-4311.
  • CareCredit Credit Card: 1-866-893-7864.
  • Small-Medium Sized Businesses: 1-800-333-1082.
  • Healthcare Providers: 1-800-859-9975.
  • To reach the right department: 1-866-419-4096.

Synchrony Bank Web Links

Synchrony Bank support email

Below are steps to contact Synchrony Bank customer service by email:

Synchrony Bank Customer Service Mailing Addresses

Synchrony Bank:
P.O. Box 105972
Atlanta, GA 30348-5972

Synchrony Bank Live Chat Support

Below are steps to contact Synchrony Bank customer service by Chat:

Synchrony Bank Help Page

You can find more information about Synchrony Bank at Synchrony Bank Customers Support page.

How do I speak to a live person if Synchrony Bank contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Synchrony Bank website.
  • Open Synchrony Bank Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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