Below are steps to contact Florida Blue customer service and get a live person on the phone:
- Dial 1-800-352-2583
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Florida Blue
Florida Blue Voice Main Menu
- Press 1 or say “Medical”.
- Press 2 or say “Pharmacy”.
- Press 3 or say “Dental Information”.
Florida Blue Customer Service Representatives Hours
Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
Florida Blue Support Phone Numbers
- Florida Blue Support Phone Number: 1-800-352-2583. Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
- Physicians & Providers: 1-800-727-2227.
- Florida Blue Centers: 1-877-352-5830.
- Medicare Members: 1-866-215-0539.
- Media Inquiries: 1-904-905-7864.
- Employers & Benefit Administrators: 1-866-946-2583.
- Individual and Family Plans (Sales Information): 1-877-465-1125.
- Group Sales: 1-800-955-2227.
- TTY/TDD: 1-800-955-8770.
Florida Blue Web Links
- Florida Blue Official Web Site
- Florida Blue Facebook page
- Florida Blue Twitter page
- Florida Blue Youtube page
Florida Blue Mailing Addresses
Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)(Payments):
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879
Individual Health and Dental Plans (Effective before 1/1/14)(Payments):
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925
Life Insurance for Individual or Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232
Medicare Plans(Payments):
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289
Pre-paid Dental Insurance for Individuals or
Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778
Ancillary PPO Dental or Vision Insurance for
Employer Groups(Payments):
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158
Medicare(non-payments):
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296
Individual(non-payments):
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014
Florida Blue support email
Florida Blue doesn’t offer live customer support via e-mail. The best way to contact Florida Blue is to call them at 1-800-352-2583.
Florida Blue Live Chat Support
Live chat customer service is not available from Florida Blue. To contact a Florida Blue live customer service representative you need to dial 1-800-352-2583 and follow instructions above.
Florida Blue Help Page
You can find more information about Florida Blue at Florida Blue Support page.
How do I speak to a live person if Florida Blue contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Florida Blue website.
- Open Florida Blue Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.