How to Call a Live Person in Gap Customer Service

Below are steps to contact Gap customer service and get a live person on the phone:

  • Dial 1-800-427-7895
  • Say “representative” or press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Gap

Gap Voice Main Menu

  • Say “Recent order” or press 1.
  • Say “Place an order” or press 2.
  • Say “Gift card” or press 3.
  • Say “Credit card” or press 4.
  • Say “More options” or press 5.
  • Say “Representative” or press 0.

Gap Customer Service Representatives Hours

Live Gap customer service is available from 7am to 1am EST on Monday-Sunday.

Gap Support Phone Numbers

  • Gap Support Phone Number: 1-800-427-7895. Live Gap customer service is available from 7am to 1am EST on Monday-Sunday.
  • Outside the U.S. customer service: 1-614-744-3907.
  • Relay service: 711.
  • Gap Card credit card: 1-866-450-4467.
  • Gap Silver credit card: 1-866-450-4468.
  • Gap Visa┬« credit card: 1-866-450-4467.

Gap Web Links

Gap Mailing Addresses

Gap Customer Service:
6007 Green Pointe Drive
Groveport, OH 43125

For questions about your Gap Credit Card:
Gap Inc./Synchrony Bank
PO Box 965004
Orlando, FL 32896-5004

Gap support email

Customer service: [email protected]

Gap Live Chat Support

You can start a live chat with customer support at Gap Customer Service page by clicking the “Chat now” button.

Gap Help Page

You can find more information at Gap Support page.

How do I speak to a live person if Gap contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Gap website.
  • Open Gap Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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