How to Call a Live Person in Visa Customer Service

Below are steps to contact Visa customer service and get a live person on the phone:

  • Dial 1-800-847-2911
  • Press 1 (for English)
  • Press 4
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Visa

Visa Voice Main Menu

  • If you are a Visa card holder press 1.
  • If you are a financial institution that issues Visa card press 2.
  • If you are a merchant press 3.
  • If you would like to apply for a Visa card or for all other Visa enquiries press 4.
  • To hear this menu again press 9.

Visa Customer Service Representatives Hours

Live Visa customer service is available 24 hours a day seven days a week.

Visa Support Phone Numbers

  • Visa Support Phone Number: 1-800-847-2911. Live Visa customer service is available 24 hours a day seven days a week.
  • To deactivate your lost or stolen debit or credit card: 1-303-967-1096.
  • Hearing impaired: 1-800-TDD-1213.

Visa Web Links

Visa support email

You can send an e-mail to Visa at Visa Contact Us page by cliking the “Send us an email” button.

Visa Live Chat Support

You can start a live chat with customer support at Visa Contact Us page by clicking the “Start Chat” button.

Visa Help Page

You can find more information at Visa Support page.

How do I speak to a live person if Visa contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Visa website.
  • Open Visa Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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