How to Call a Live Person in IBM Customer Service

Below are steps to contact IBM customer service and get a live person on the phone:

  • Dial 1-800-426-4968
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from IBM

Also you can use other customer service phone number to contact IBM customer service and get a live person on the phone:

  • Dial 1-800-426-7378
  • Press 2
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from IBM

IBM Voice Main Menu

  • Press 1 if you are calling about the Lenovo products, including System X.
  • Press 2 for all of their products in solution supported by IBM.

IBM Customer Service Representatives Hours

Live IBM customer service is available 24 hours a day seven days a week.

IBM Support Phone Numbers

  • IBM Support Phone Number: 1-800-426-4968. Live IBM customer service is available 24 hours a day seven days a week.
  • Information about shopping: 1-888-SHOP-IBM (1-888-746-7426).
  • IBM Hardware and Software Support: 1-800-426-7378.
  • IBM Software Support for Softek (TDMF, z/OS and ZDMF): 1-800-667-6383.

IBM Web Links

IBM Mailing Addresses

IBM North America:
590 Madison Avenue
New York, NY 10022
United States

Corporate headquarters:
1 New Orchard Road
Armonk, New York 10504-1722
United States

IBM support email

IBM Live Chat Support

Live chat customer service is not available from IBM. To contact a live customer service representative you need to dial 1-800-426-4968 and follow instructions above.

IBM Help Page

You can find more information at IBM Support page.

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