Below are steps to contact IBM customer service and get a live person on the phone:
- Dial 1-800-426-4968
- Stay on the line
- The automated phone system will connect you to a live customer service agent from IBM
Also you can use other customer service phone number to contact IBM customer service and get a live person on the phone:
- Dial 1-800-426-7378
- Press 2
- Stay on the line
- The automated phone system will connect you to a live customer service agent from IBM
IBM Voice Main Menu
- Press 1 if you are calling about the Lenovo products, including System X.
- Press 2 for all of their products in solution supported by IBM.
IBM Customer Service Representatives Hours
Live IBM customer service is available 24 hours a day seven days a week.
IBM Support Phone Numbers
- IBM Support Phone Number: 1-800-426-4968. Live IBM customer service is available 24 hours a day seven days a week.
- Information about shopping: 1-888-SHOP-IBM (1-888-746-7426).
- IBM Hardware and Software Support: 1-800-426-7378.
- IBM Software Support for Softek (TDMF, z/OS and ZDMF): 1-800-667-6383.
IBM Web Links
IBM Mailing Addresses
IBM North America:
590 Madison Avenue
New York, NY 10022
United States
Corporate headquarters:
1 New Orchard Road
Armonk, New York 10504-1722
United States
IBM support email
- General inquiries: [email protected]
- To contact IBM via e-mail use the following IBM contact form
IBM Live Chat Support
Live chat customer service is not available from IBM. To contact a live customer service representative you need to dial 1-800-426-4968 and follow instructions above.
IBM Help Page
You can find more information at IBM Support page.
How do I speak to a live person if Ibm contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Ibm website.
- Open Ibm Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.