How to Call a Live Person in ExxonMobil Customer Service

Below are steps to contact ExxonMobil customer service and get a live person on the phone:

  • Dial 1-800-243-9966
  • Press 1
  • Press 2 (to use social security number)
  • Enter 9 digits social security number
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from ExxonMobil

ExxonMobil Voice Main Menu

  • Press 1 for inquiries related to your Exxon smart cards such as account questions or changes, lost or stolen cards, unrecognized charges or payments.
  • Press 2 to share your experience at Exxon service station.
  • Press 3 for a mobile application Exxon Mobil Rewards+.
  • Press 4 for a loyalty program Exxon Mobil Rewards+.
  • Press 5 if you didn’t hear what you were looking for.

ExxonMobil Customer Service Representatives Hours

Live ExxonMobil customer service is available 24 hours a day seven days a week.

ExxonMobil Support Phone Numbers

  • ExxonMobil Support Phone Number: 1-800-243-9966. Live ExxonMobil customer service is available 24 hours a day seven days a week.
  • Exxon Mobil Rewards+™ program: 1-888-REWARD+ (888-739-2730). Live customer service representatives from ExxonMobil are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.
  • Exxon Mobil Rewards+ app: 1-800-243-9966.
  • Gift Cards: 1-800-972-7481. Live customer service representatives from ExxonMobil are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.

ExxonMobil Web Links

ExxonMobil Mailing Addresses

ExxonMobil Chemical:
22777 Springwoods Village Parkway
Spring, TX 77389-1425

ExxonMobil Sales & Supply LLC:
22777 Springwoods Village Parkway
Spring, Texas 77389

Consumer Cards:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938

ExxonMobil support email

Exxon Mobil Rewards+ app: [email protected].

ExxonMobil Live Chat Support

Live chat customer service is not available from ExxonMobil. To contact a live customer service representative you need to dial 1-800-243-9966 and follow instructions above.

ExxonMobil Help Page

You can find more information at ExxonMobil FAQ page.

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