Below are steps to contact ExxonMobil customer service and get a live person on the phone:
- Dial 1-800-243-9966
- Press 1
- Press 2 (to use social security number)
- Enter 9 digits social security number
- Stay on the line
- The automated phone system will connect you to a live customer service agent from ExxonMobil
ExxonMobil Voice Main Menu
- Press 1 for inquiries related to your Exxon smart cards such as account questions or changes, lost or stolen cards, unrecognized charges or payments.
- Press 2 to share your experience at Exxon service station.
- Press 3 for a mobile application Exxon Mobil Rewards+.
- Press 4 for a loyalty program Exxon Mobil Rewards+.
- Press 5 if you didn’t hear what you were looking for.
ExxonMobil Customer Service Representatives Hours
Live ExxonMobil customer service is available 24 hours a day seven days a week.
ExxonMobil Support Phone Numbers
- ExxonMobil Support Phone Number: 1-800-243-9966. Live ExxonMobil customer service is available 24 hours a day seven days a week.
- Exxon Mobil Rewards+™ program: 1-888-REWARD+ (888-739-2730). Live customer service representatives from ExxonMobil are available from 9am to 7pm EST Monday-Friday, Saturday-Sunday closed.
- Exxon Mobil Rewards+ app: 1-800-243-9966.
- Gift Cards: 1-800-972-7481. Live customer service representatives from ExxonMobil are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
ExxonMobil Web Links
- ExxonMobil Official Web Site
- ExxonMobil Facebook page
- ExxonMobil Twitter page
- ExxonMobil Instagram page
- ExxonMobil Youtube page
ExxonMobil Mailing Addresses
ExxonMobil Chemical:
22777 Springwoods Village Parkway
Spring, TX 77389-1425
ExxonMobil Sales & Supply LLC:
22777 Springwoods Village Parkway
Spring, Texas 77389
Consumer Cards:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938
ExxonMobil support email
Exxon Mobil Rewards+ app: [email protected].
ExxonMobil Live Chat Support
Live chat customer service is not available from ExxonMobil. To contact a live customer service representative you need to dial 1-800-243-9966 and follow instructions above.
ExxonMobil Help Page
You can find more information at ExxonMobil FAQ page.