Below are steps to contact IRS customer service and get a live person on the phone:
- Dial 1-800-829-1040
- Press 1 (for English)
- Press 3
- Press 2
- Press or say 7
- Press or say 2
- Press 2
- Press 2
- Stay on the line (typically respond in 10–120 minutes)
- The automated phone system will connect you to a live customer service agent from IRS
IRS Voice Main Menu
- For questions about your refund or to check the status of your form 1040x amended tax return press 1.
- For answers about your personal income taxes, the tax reform law or calculating your income tax withholding what you order tax form or publication or a tax transcript press 2.
- For answers about your business taxes press 3.
- To hear general prerecorded information and resources available to you about the health care law including high affect individuals, families and employers press 4.
- For answers about your personal or business taxes press 5.
- To repeat this menu press 9.
IRS Customer Service Representatives Hours
Live IRS customer service is available from 7am to 7pm Local Time Monday-Sunday.
IRS Support Phone Numbers
- IRS Support Phone Number: 1-800-829-1040. Live IRS customer service is available from 7am to 7pm Local Time Monday-Sunday.
- Businesses: 1-800-829-4933. Live IRS customer service is available from 7am to 7pm Local Time Monday-Sunday.
- Non-profit taxes: 1-877-829-5500. Live IRS customer service is available from 8am to 5pm Local Time Monday-Sunday.
- Estate and gift taxes: 1-866-699-4083. Live IRS customer service is available from 8am to 3:30pm ET Monday-Sunday.
- Excise taxes: 1-866-699-4096. Live IRS customer service is available from 8am to 6pm ET Monday-Sunday.
- PayUSAtax: 1-844-729-8298.
- Pay1040: 1-888-729-1040.
- OfficialPayments: 1-888-272-9829.
- Option to pay through EFTPS voice response system: 1-800-555-3453.
IRS Web Links
IRS Mailing Addresses
Addresses by state for Form 1040, 1040ES, 1040V, amended returns, and extensions (also addresses for taxpayers in foreign countries, U.S. possessions, or with other international filing characteristics): IRS Addresses page
IRS support email
- Enrolled Actuaries: [email protected].
- IRS Privacy: [email protected].
IRS Live Chat Support
Live chat customer service is not available from IRS. To contact a live customer service representative you need to dial 1-800-829-1040 and follow instructions above.
IRS Help Page
You can find more information about IRS at IRS Support page.
How do I speak to a live person if Irs contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Irs website.
- Open Irs Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.