How to Call a Live Person in Iowa Unemployment Customer Service

Below are steps to contact Iowa Unemployment Insurance Benefits customer service and get a live person on the phone:

  • Dial 1-866-239-0843
  • Press 1 (if you have questions about how or when to file for unemployment)
  • Say “speak with a representative”
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Iowa Unemployment

Iowa Unemployment Voice Main Menu

  • Press 1 if you have questions about how or when to file for unemployment.
  • Press 2 if you have questions about filing your weekly claim.
  • Press 3 if you have questions about your payment or payment method.
  • Press 4 if you have any questions about your eligibility.
  • Press 5 to hear these options again.

Iowa Unemployment Customer Service Representatives Hours

Live Missouri Unemployment customer service is available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.

Iowa Unemployment Support Phone Numbers

  • Iowa Unemployment Insurance Customer Support Phone: 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Unemployment Insurance Tax: 1-888-848-7442. Live customer service representatives from Iowa Unemployment Insurance are available from 8:30am to noon and 1pm to 4pm Monday-Friday, Saturday-Sunday closed.
  • Unemployment Insurance Appeals: 1-800-532-1483 (In Iowa), 1-800-247-5205 (Outside of Iowa), 1-515-281-3747 (Local Des Moines).
  • Unemployment Insurance Fraud: 1-866-239-0843. Live customer service representatives from Iowa Unemployment Insurance are available from 8am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • Questions or assistance with myIowaUI: 1-888-848-7442.

Iowa Unemployment Fax Numbers

  • Unemployment Insurance Appeals: 1-515-478-3528
  • Unemployment Insurance Fraud: 1-515-281-9033

Iowa Workforce Development Web Links

Iowa Unemployment Insurance (UI) Mailing Addresses

CORRESPONDENCE OR EXHIBITS:
Iowa Workforce Development
Appeals Bureau
1000 East Grand Avenue
Des Moines, IA 50319

Iowa Unemployment Live Chat Support

Live chat customer service is not available from Iowa Unemployment. The best way to contact Iowa Unemployment by customer support phone (1-866-239-0843).

Iowa Unemployment support e-mail

Iowa UI Help Center

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