Below are steps to contact Hastings Direct customer service and get a live person on the phone:
- Dial 0333-321-9796
- Press 2 (to talk to us about an existing claim)
- Choose the question that interests you or stay on the line
- The automated phone system will connect you to a live customer service agent from Securus
Hastings Direct Voice Main Menu
- Press 1 to make a new claim.
- Press 2 to talk to us about an existing claim.
- Press 3 to make changes to your policy.
Hastings Direct Customer Service Representatives Hours
Live Hastings Direct customer service is available from 9am to 6pm Monday-Friday, from 9am to 1pm Saturday-Sunday.
Hastings Direct Support Phone Numbers
- Hastings Direct Support Phone Number: 0333-321-9796. Live Hastings Direct customer service is available from 9am to 6pm Monday-Friday, from 9am to 1pm Saturday-Sunday.
- Legally appointed representative: 0333-321-9661. Live Hastings Direct customer service is available from 9am to 5:30pm Monday-Friday, Saturday-Sunday closed.
- Cruse Bereavement Care: 0808-808-1677.
- For any money worries: 0333-321-9796.
- Information and help with fraud: 0333-321-9757.
Hastings Direct Web Links
- Hastings Direct Web Site
- Hastings Direct Facebook page
- Hastings Direct Twitter page
- Hastings Direct Youtube page
Hastings Direct Mailing Addresses
Customer Relations Department:
Hastings Direct,
Conquest House,
Collington Avenue,
Bexhill-on-Sea,
East Sussex,
TN39 3LW
Hastings Direct Live Chat Support
Below are steps to contact Hastings Direct customer service by chat:
- Go to the Hastings Direct support page.
- Press the “Chat” icon in the bottom right corner.
- Start chat.
Hastings Direct support e-mail
- For Hastings Direct Customer Service send e-mail to [email protected]
Hastings Direct Help Center
You can find more information at Hastings Direct Support page.