How to Talk to a Live Person in Progressive Customer Service

Below are steps to contact Progressive customer service and get a live person on the phone:

  • Dial 1-800-776-4737
  • Press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Progressive

Progressive Voice Main Menu

  • Press 1 to report an accident or for help with the claim
  • Press 2 for billing, payments, questions or changes to an existing policy
  • Press 3 to get a quote or buy a policy
  • Press 4 for roadside assistance
  • Press 6 to speak with a Spanish-speaking representative
  • Press 0 to speak to a representative

Progressive Customer Service Representatives Hours

Live Progressive customer service is available 24 hours a day seven days a week.

Progressive Support Phone Numbers

  • Progressive Support Phone Number: 1-800-776-4737. Live Progressive customer service is available 24 hours a day seven days a week.
  • –°ommercial insurance: 1-888-240-9839.
  • Report fraud or identity theft: 1-888-288-0770.

Progressive Fax Number


Progressive Web Links

Progressive Mailing Address

Corporate headquarters:
The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143

Investor relations:
The Progressive Corporation Investor Relations
6300 Wilson Mills Road
Box W33 Mayfield Village, Ohio 44143

Progressive email

You can to send an email to Progressive support here by clicking the “Email us without logging in” button.

Progressive Live Chat Support

To contact Progressive customer service by live chat you need to log in. Chat is available from 5am to midnight EST on Monday-Friday.

Progressive Help Page

You can find more information at Progressive Help Page.

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