How to Talk to a Live Person in PSEG Customer Service

Below are steps to contact PSEG customer service and get a live person on the phone:

  • Dial 1-800-436-7734
  • Say “Give me options”
  • Say “It is something else”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from PSEG

PSEG Voice Main Menu

  • Say “Billing”.
  • Say “Account information”.
  • Say “Make a payment”.
  • Say “Repaired”.
  • Say “Moving”.
  • Say “Gas meter replacement”.
  • Say “Something else”.

PSEG Customer Service Representatives Hours

Live PSEG customer service is available from 7am to 8pm EST on Monday-Friday, from 7am to 5pm on Saturday.

PSEG Support Phone Numbers

  • PSEG Support Phone Number: 1-800-436-7734. Live PSEG customer service is available from 7am to 8pm EST on Monday-Friday, from 7am to 5pm EST on Saturday.
  • Gas Leaks & Emergencies: 1-800-880-7734.
  • Business Customers: 1-855-249-7734.
  • Emergency Line: 1-800-880-0072.
  • Trouble Paying Your Bill: 1-800-357-2262.

PSEG Web Links

PSEG Mailing Address

Corporate Claims Department:
PSEG Corporate Claims Department
80 Park Plaza, M401
Newark, NJ 07102

PSEG email

You can send an e-mail to PSEG here

Corporate Claims Department: [email protected]

PSEG Live Chat Support

Live chat customer service option is not supported by PSEG. To contact a live customer service representative you need to dial 1-800-436-7734 and follow instructions above.

PSEG Help Page

More information you can find at PSEG Help Page.P

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