How to Talk to a Live Person in PSEG Customer Service

Below are steps to contact PSEG customer service and get a live person on the phone:

  • Dial 1-800-436-7734
  • Say “Give me options”
  • Say “It is something else”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from PSEG

PSEG Voice Main Menu

  • Say “Billing”.
  • Say “Account information”.
  • Say “Make a payment”.
  • Say “Repaired”.
  • Say “Moving”.
  • Say “Gas meter replacement”.
  • Say “Something else”.

PSEG Customer Service Representatives Hours

Live PSEG customer service is available from 7am to 8pm EST on Monday-Friday, from 7am to 5pm on Saturday.

PSEG Support Phone Numbers

  • PSEG Support Phone Number: 1-800-436-7734. Live PSEG customer service is available from 7am to 8pm EST on Monday-Friday, from 7am to 5pm EST on Saturday.
  • Gas Leaks & Emergencies: 1-800-880-7734.
  • Business Customers: 1-855-249-7734.
  • Emergency Line: 1-800-880-0072.
  • Trouble Paying Your Bill: 1-800-357-2262.

PSEG Web Links

PSEG Mailing Address

Corporate Claims Department:
PSEG Corporate Claims Department
80 Park Plaza, M401
Newark, NJ 07102

PSEG email

You can send an e-mail to PSEG here

Corporate Claims Department: [email protected]

PSEG Live Chat Support

Live chat customer service option is not supported by PSEG. To contact a live customer service representative you need to dial 1-800-436-7734 and follow instructions above.

PSEG Help Page

More information you can find at PSEG Help Page.P

How do I speak to a live person if Pseg contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Pseg website.
  • Open Pseg Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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