How to Call a Live Person in Rhode Island Unemployment Customer Service

Below are steps to contact Rhode Island Unemployment customer service and get a live person on the phone:

  • Dial 1-401-415-6772
  • Press 3 (to speak to a UI claim specialist)
  • Press 1 (for English)
  • Press 4 (for all other questions)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Rhode Island Unemployment

RI Unemployment Voice Main Menu

  • Press 1 for certificate for your weekly payment.
  • Press 2 to validate your activity.
  • Press 3 to speak to a UI claim specialist.

RI Unemployment Voice Sub-Menu (if you press 3)

  • Press 1 to apply for unemployment benefits
  • Press 2 for questions about an existing claim
  • Press 3 for questions regarding your weekly payment
  • Press 4 for all other questions

Rhode Island Unemployment Customer Service Representatives Hours

Live Rhode Island Unemployment Insurance customer service is available from 8am to 6pm Monday-Thursday, from 9am to 6pm Friday, from 8am to 11:30am Saturday, Sunday closed.

Rhode Island Unemployment Support Phone Numbers

  • RI Unemployment Support Phone Number: 1-401-415-6772. Live Rhode Island Unemployment Insurance customer service is available from 8am to 6pm Monday-Thursday, from 9am to 6pm Friday, from 8am to 11:30am Saturday, Sunday closed.
  • Hearing Impaired Voice Relay: 711.
  • Employers: 1-401-243-9137.
  • WorkShare: 1-401-462-8418.

RI Department of Labor & Training Web Links

RI Unemployment Insurance (UI) Mailing Addresses

RI Dept. of Labor and Training
Unemployment Insurance Division
PO Box 20340
Cranston, RI 02920

RI Unemployment Live Chat Support

Rhode Island Unemployment support e-mail

Rhode Island doesn’t offer live support via e-mail.

Rhode Island UI Help Center

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