Below are steps to contact Rhode Island Unemployment customer service and get a live person on the phone:
- Dial 1-401-415-6772
- Press 3 (to speak to a UI claim specialist)
- Press 1 (for English)
- Press 4 (for all other questions)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Rhode Island Unemployment
RI Unemployment Voice Main Menu
- Press 1 for certificate for your weekly payment.
- Press 2 to validate your activity.
- Press 3 to speak to a UI claim specialist.
RI Unemployment Voice Sub-Menu (if you press 3)
- Press 1 to apply for unemployment benefits
- Press 2 for questions about an existing claim
- Press 3 for questions regarding your weekly payment
- Press 4 for all other questions
Rhode Island Unemployment Customer Service Representatives Hours
Live Rhode Island Unemployment Insurance customer service is available from 8am to 6pm Monday-Thursday, from 9am to 6pm Friday, from 8am to 11:30am Saturday, Sunday closed.
Rhode Island Unemployment Support Phone Numbers
- RI Unemployment Support Phone Number: 1-401-415-6772. Live Rhode Island Unemployment Insurance customer service is available from 8am to 6pm Monday-Thursday, from 9am to 6pm Friday, from 8am to 11:30am Saturday, Sunday closed.
- Hearing Impaired Voice Relay: 711.
- Employers: 1-401-243-9137.
- WorkShare: 1-401-462-8418.
RI Department of Labor & Training Web Links
- Rhode Island Unemployment Web Site
- RI Department of Labor & Training Twitter page
- RI Department of Labor & Training Instagram page
RI Unemployment Insurance (UI) Mailing Addresses
RI Dept. of Labor and Training
Unemployment Insurance Division
PO Box 20340
Cranston, RI 02920
RI Unemployment Live Chat Support
- Go to the Rhode Island Unemployment Support page
- Click the “Chat” yellow button.
- Start chat.
Rhode Island Unemployment support e-mail
Rhode Island doesn’t offer live support via e-mail.
Rhode Island UI Help Center
- You can get more information about Rhode Island UI Customers on the Rhode Island UI Customers Support page.