How to Call a Live Person in Sedgwick Customer Service

Below are steps to contact Sedgwick customer service and get a live person on the phone:

  • Dial 1-866-647-7610
  • Press 1 (if you are needing help with mySedgwick)
  • Press 1 (if you need to create a new account in MySedwick)
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from Sedgwick

Sedgwick Voice Main Menu

  • Press 1 if you are needing help with mySedgwick.
  • Press 2 if you are needing help with smart.ly.
  • Press 3 if you are needing help with viaOne.

Sedgwick Customer Service Representatives Hours

Live Sedgwick customer service is available from 6am to 7pm CT Monday-Friday, Saturday-Sunday closed.

Sedgwick Support Phone Numbers

  • Sedgwick Support Phone Number: 1-800-844-6591 or 1-901-415-7400. Live Sedgwick customer service is available from 6am to 7pm CT Monday-Friday, Saturday-Sunday closed.

Sedgwick Web Links

Sedgwick Mailing Addresses

Corporate headquarters:
Sedgwick
Memphis, TN 38187-1865

Sedgwick Live Chat Support

Below are steps to contact Sedgwick customer service by chat:

Sedgwick support e-mail

Sedgwick Help Center

You can find more information at Sedgwick Support page.

How do I speak to a live person if Sedgwick contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Sedgwick website.
  • Open Sedgwick Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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