How to Call a Live Person in SmartPay Customer Service

Below are steps to contact SmartPay customer service and get a live person on the phone:

  • Dial 1-800-374-5587
  • Press 0
  • Stay on the line
  • The automated phone system will connect you to a live customer service agent from SmartPay

SmartPay Voice Main Menu

  • Press 1 if you are currently filling out an application or have questions about SmartPay.
  • Press 2 if you have questions about your existing lease.
  • Press 3 if you are a store associate processing a SmartPay transaction.
  • Press 9 to hear this menu again.
  • Press 0 to speak with SmartPay specialist.

SmartPay Customer Service Representatives Hours

Live SmartPay customer service is available from 6am to 7pm PST Monday-Saturday, from 6am to 5pm PST Sunday.

SmartPay Support Phone Numbers

  • SmartPay Support Phone Number: 1-800-374-5587. Live SmartPay customer service is available from 6am to 7pm PST Monday-Saturday, from 6am to 5pm PST Sunday.
  • Straight Talk/Total Wireless customer or have a service plan provided by SmartPay: 1-844-663-1309.

SmartPay Web Links

SmartPay Mailing Addresses

SmartPay Leasing:
720 East Pete Rose Way, Suite 400
Cincinnati, OH 45202

SmartPay support email

SmartPay Live Chat Support

You can start a live chat with customer support at SmartPay Support page by clicking the “Need Help?” button.

SmartPay Help Page

You can find more information about SmartPay at SmartPay Support page.

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