Below are steps to contact SmartPay customer service and get a live person on the phone:
- Dial 1-800-374-5587
- Press 0
- Stay on the line
- The automated phone system will connect you to a live customer service agent from SmartPay
SmartPay Voice Main Menu
- Press 1 if you are currently filling out an application or have questions about SmartPay.
- Press 2 if you have questions about your existing lease.
- Press 3 if you are a store associate processing a SmartPay transaction.
- Press 9 to hear this menu again.
- Press 0 to speak with SmartPay specialist.
SmartPay Customer Service Representatives Hours
Live SmartPay customer service is available from 6am to 7pm PST Monday-Saturday, from 6am to 5pm PST Sunday.
SmartPay Support Phone Numbers
- SmartPay Support Phone Number: 1-800-374-5587. Live SmartPay customer service is available from 6am to 7pm PST Monday-Saturday, from 6am to 5pm PST Sunday.
- Straight Talk/Total Wireless customer or have a service plan provided by SmartPay: 1-844-663-1309.
SmartPay Web Links
SmartPay Mailing Addresses
720 East Pete Rose Way, Suite 400
Cincinnati, OH 45202
SmartPay support email
SmartPay Live Chat Support
You can start a live chat with customer support at SmartPay Support page by clicking the “Need Help?” button.
SmartPay Help Page
You can find more information about SmartPay at SmartPay Support page.