How to Talk to a Live Person in Southern California Edison Customer Service

Below are steps to contact Southern California Edison customer service and get a live person on the phone:

  • Dial 1-800-655-4555
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Southern California Edison

Southern California Edison Voice Main Menu

  • Press 1 for electrical hazard, power outages and repair
  • Press 2 for billing, payment and extensions
  • Press 3 to turn on, off or transfer service
  • Press 4 for programs, optional rates and information on sce.com

Southern California Edison Customer Service Representatives Hours

Live Southern California Edison customer service is available 24 hours a day seven days a week.

Southern California Edison Support Phone Numbers

  • Southern California Edison Support Phone Number: 1-800-655-4555. Live Southern California Edison customer service is available 24 hours a day seven days a week.
  • Customer Support (USA & Canada): 1-800-655-4555.
  • Payments, Extensions or Payment Options: 1-800-950-2356.
  • Internet Service Problems: 1-800-409-2365.
  • General Business Customer Service: 1-800-990-7788.
  • Account Balance: 1-800-950-2356.
  • Agricultural Customers: 1-800-896-1245.

Southern California Edison Web Links

Southern California Edison email

Support email customer service option is not available from Southern California Edison.

Southern California Edison Mailing Address

General Mailing Address:
Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services:
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers:
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

Deregulation:
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead, CA 91770

Business Customers:
Southern California Edison
P.O. BOX 300
Rosemead, CA 91772-0001

Southern California Edison Live Chat Support

Live chat customer service option is not supported by Southern California Edison. To contact a live customer service representative you need to dial 1-800-655-4555 and follow instructions above.

How do I speak to a live person if Southern California Edison contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Southern California Edison website.
  • Open Southern California Edison Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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