Below are steps to contact CT Unemployment customer service and get a live person on the phone:
- Dial 1-203-941-6868 or 1-860-967-0493
- Press 1 (for English)
- Press 1 (for regular state unemployment insurance or an extension of benefits program)
- Stay on the line
- The automated phone system will connect you to a live customer service agent from CT Unemployment
CT Unemployment Voice Main Menu
- Press 1 for regular state unemployment insurance or an extension of benefits program.
- Press 2 for self-employed individual and others who have a PUA.
- Press 3 to reply these options.
CT Unemployment Customer Service Representatives Hours
Live CT Unemployment Insurance customer service is available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed.
CT Unemployment Support Phone Numbers
- CT Unemployment Support Phone Number: 1-203-941-6868 or 1-860-967-0493. Live CT Unemployment Insurance customer service is available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed.
- Consumer Contact Center: 1-800-956-3294. Live customer service representatives from CT Unemployment are available from 7am to 5pm Monday-Friday, from 8am to 3pm Saturday, Sunday closed
- TTY: 711 or 1-800-842-9710.
- Key Bank Customer Service: 1-866-295-2955.
- Connecticut Department of Labor Agency: 1-860-263-6000.
CT Unemployment Web Links
- CT Unemployment Web Site
- CT Department of Labor Twitter page
- Connecticut Department of Labor Youtube page
- CT Department of Labor Instagram page
CT Unemployment Mailing Addresses
Connecticut Department of Labor:
200 Folly Brook Boulevard
Wethersfield, CT 06109
CT Unemployment Live Chat Support
You can start a live chat with customer support at CT Unemployment Support page.
- Press the “ASK DOL”
- Press the “Continue”
- Fill in the form
- Press the “Start Chatting”
CT Unemployment support e-mail
- Non-unemployment benefits: [email protected]
CT UI Help Center
You can find more information at CT Unemployment Insurance (UI) Support page.