Below are steps to contact Jackson Hewitt customer service and get a live person on the phone:
- Dial 1-800-234-1040.
- Press 0 (to be transferred to the next available national client care representative).
- Press 4 (for all other inquiries).
- Stay on the line.
- After that, the automated phone system will connect you to a live customer service agent from Jackson Hewitt.
Jackson Hewitt Voice Main Menu
- Press 1 to find an office to prepare near you or the schedule or change an appointment
- Press 2 for questions about the status of your No Fee or Go Big Refund Advance from MetaBank
- Press 3 for questions about the status or your state or federal tax refund
- Press 4 for a copy of a previous year return or adjusted gross income
- Press 5 for help with jacksonhewitt.com online tax prep or MyJH account
- Press 6 for questions about Jackson Hewitt tax debt resolution servise
- Press 7 for questions about attending Jackson Hewitt tax school
- Press 0 to be transferred to the next available national client care representative
Jackson Hewitt Customer Service Representatives Hours
Live Jackson Hewitt customer service is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
Jackson Hewitt Support Phone Numbers
- Jackson Hewitt Support Phone Number: 1-800-234-1040. Live Jackson Hewitt customer service is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
- To observe or become aware of a violation of the federal Internal Revenue Code, state law, or any other unlawful or unethical conduct relating to the preparation of your tax return, or you suspect tax preparer fraud: 1-855-718-4689.
Jackson Hewitt Web Links
- Jackson Hewitt Official Web Site
- Jackson Hewitt Facebook page
- Jackson Hewitt Twitter page
- Jackson Hewitt Youtube page
Jackson Hewitt Mailing Addresses
Jackson Hewitt Tax Service, Inc.
3 Sylvan Way Suite 301
Parsippany, New Jersey 07054
Jackson Hewitt support email
Customer service: [email protected]
Jackson Hewitt Live Chat Support
You can start a live chat session with a Jackson Hewitt Support Agent on the Jackson Hewitt Contact page by clicking the “Chat Now” button. Chat is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
Jackson Hewitt Help Page
You can find more information at Jackson Hewitt help page.