Below are steps to contact Jackson Hewitt customer service and get a live person on the phone:
- Dial 1-800-234-1040.
- Press 0 (to be transferred to the next available national client care representative).
- Press 4 (for all other inquiries).
- Stay on the line.
- After that, the automated phone system will connect you to a live customer service agent from Jackson Hewitt.
Jackson Hewitt Voice Main Menu
- Press 1 to find an office to prepare near you or the schedule or change an appointment
- Press 2 for questions about the status of your No Fee or Go Big Refund Advance from MetaBank
- Press 3 for questions about the status or your state or federal tax refund
- Press 4 for a copy of a previous year return or adjusted gross income
- Press 5 for help with jacksonhewitt.com online tax prep or MyJH account
- Press 6 for questions about Jackson Hewitt tax debt resolution servise
- Press 7 for questions about attending Jackson Hewitt tax school
- Press 0 to be transferred to the next available national client care representative
Jackson Hewitt Customer Service Representatives Hours
Live Jackson Hewitt customer service is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
Jackson Hewitt Support Phone Numbers
- Jackson Hewitt Support Phone Number: 1-800-234-1040. Live Jackson Hewitt customer service is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
- To observe or become aware of a violation of the federal Internal Revenue Code, state law, or any other unlawful or unethical conduct relating to the preparation of your tax return, or you suspect tax preparer fraud: 1-855-718-4689.
Jackson Hewitt Web Links
- Jackson Hewitt Official Web Site
- Jackson Hewitt Facebook page
- Jackson Hewitt Twitter page
- Jackson Hewitt Youtube page
Jackson Hewitt Mailing Addresses
Jackson Hewitt Tax Service, Inc.
3 Sylvan Way Suite 301
Parsippany, New Jersey 07054
Jackson Hewitt support email
Customer service: [email protected]
Jackson Hewitt Live Chat Support
You can start a live chat session with a Jackson Hewitt Support Agent on the Jackson Hewitt Contact page by clicking the “Chat Now” button. Chat is available from 8am to Midnight EST Monday-Friday, from 10am to 7pm EST Saturday-Sunday.
Jackson Hewitt Help Page
You can find more information at Jackson Hewitt help page.
How do I speak to a live person if Jackson Hewitt contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:
- Connect to a live chat on a Jackson Hewitt website.
- Open Jackson Hewitt Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.