How to Call a Live Person in SiriusXM Customer Service

Below are steps to contact SiriusXM customer service and get a live person on the phone:

  • Dial 1-866-635-5027
  • Say “New Customer”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from SiriusXM

SiriusXM Voice Main Menu

  • Tell the phone number on your account including the area code.
  • Say “New Customer” if you’re a new customer.

SiriusXM Customer Service Representatives Hours

Live SiriusXM customer service is available from 8am to 10pm EST Monday-Friday, from 8am to 8pm EST Saturday-Sunday.

SiriusXM Support Phone Numbers

  • SiriusXM Support Phone Number: 1-866-635-5027. Live SiriusXM customer service is available from 8am to 10pm EST Monday-Friday, from 8am to 8pm EST Saturday-Sunday.

SiriusXM Web Links

SiriusXM Mailing Addresses

SiriusXM:
P.O. Box 33174
Detroit, MI 48232

Payment Address:
Sirius XM Radio Inc.
P.O. Box 9001399
Louisville, KY 40290-1399

Returned Equipment Address:
SiriusXM Satellite Radio-Returns
300 Nixon Lane
Edison, NJ 08837

SiriusXM support email

You can send an e-mail to SiriusXM at SiriusXM Contact Us page by cliking the “Email Us” button.

SiriusXM Live Chat Support

You can start a live chat with customer support at SiriusXM Contact Us page by clicking the “Chat Live Now” green button. Chat is available from 8am to 11pm EST Monday-Saturday, from 8am to 8pm EST Sunday.

SiriusXM Help Page

You can find more information at SiriusXM Support Center page.

How do I speak to a live person if Siriusxm contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Siriusxm website.
  • Open Siriusxm Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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