Below are steps to contact Covered California customer service and get a live person on the phone:
- Dial 1-800-300-1506
- Press 1 (for English)
- Press 1 (if you are a new Covered California)
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Covered California
Covered California Voice Main Menu
- Press 1 for a new Covered Californi
- Press 2 if you are an existing consumer with Covered California
- Press 3 if anyone in your household has coverage under Medi-Cal or you recently lost coverage from the country
- Press 4 if you are a certified insurance agent, small business or enrollment counselor
- Press 5 to repeat these information
Covered California Customer Service Representatives Hours
Live Covered California customer service is available from 8am to 8pm on Monday-Friday, from 8am to 6pm on Saturday, Sunday closed.
Covered California Support Phone Numbers
- Covered California Support Phone Number: 1-800-300-1506. Live Covered California customer service is available from 8am to 8pm on Monday-Friday, from 8am to 6pm on Saturgay.
- Report changes: 1-800-300-1506.
- TTY: 1-888-889-4500.
- More information on the services HCA provides: 1-888-804-3536.
- EyeMed: 1-844-225-3107.
- Medi-Cal Helpline: 1-800-541-5555.
- Help talking to a health insurance company: 1-888-804-3536.
- Customer service (Arabic language): 1-800-826-6317.
- Customer service (Cantonese language): 1-800-339-8938.
- Customer service (Mandarin language): 1-800-300-1533.
- Customer service (Hmong language): 1-800-771-2156.
- Customer service (Korean language): 1-800-738-9116.
- Customer service (Russian language): 1-800-778-7695.
- Customer service (Filipino language): 1-800-983-8816.
- Customer service (Armenian language): 1-800-996-1009.
- Customer service (Farsi language): 1-800-921-8879.
- Customer service (Khmer language): 1-800-906-8528.
- Customer service (Lao language): 1-800-357-7976.
- Customer service (Spanish language): 1-800-300-0213.
- Customer service (Vietnamese language): 1-800-652-9528.
Covered California Web Links
- Covered California Official Web Site
- Covered California Facebook Support page
- Covered California Twitter Support page
- Covered California Instagram Support page
- Covered California Youtube Support page
Covered California support email
Support email customer service option is not supported by Covered California.
Covered California Live Chat Support
You can start live chat with customer support Covered California Contact page by clicking the “Live Chat” or “Ask CiCi” button.
Covered California Help Page
More information you can find at Covered California Help Page.