Below are steps to contact Florida Blue customer service and get a live person on the phone:
- Dial 1-800-352-2583
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Florida Blue
Florida Blue Voice Main Menu
- Press 1 or say “Medical”.
- Press 2 or say “Pharmacy”.
- Press 3 or say “Dental Information”.
Florida Blue Customer Service Representatives Hours
Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
Florida Blue Support Phone Numbers
- Florida Blue Support Phone Number: 1-800-352-2583. Live Florida Blue customer service is available from 8am to 6pm EST Monday-Friday, Saturday-Sunday closed.
- Physicians & Providers: 1-800-727-2227.
- Florida Blue Centers: 1-877-352-5830.
- Medicare Members: 1-866-215-0539.
- Media Inquiries: 1-904-905-7864.
- Employers & Benefit Administrators: 1-866-946-2583.
- Individual and Family Plans (Sales Information): 1-877-465-1125.
- Group Sales: 1-800-955-2227.
- TTY/TDD: 1-800-955-8770.
Florida Blue Web Links
- Florida Blue Official Web Site
- Florida Blue Facebook page
- Florida Blue Twitter page
- Florida Blue Youtube page
Florida Blue Mailing Addresses
Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)(Payments):
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879
Individual Health and Dental Plans (Effective before 1/1/14)(Payments):
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925
Life Insurance for Individual or Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232
Medicare Plans(Payments):
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289
Pre-paid Dental Insurance for Individuals or
Employer Groups(Payments):
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778
Ancillary PPO Dental or Vision Insurance for
Employer Groups(Payments):
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158
Medicare(non-payments):
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296
Individual(non-payments):
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014
Florida Blue support email
Florida Blue doesn’t offer live customer support via e-mail. The best way to contact Florida Blue is to call them at 1-800-352-2583.
Florida Blue Live Chat Support
Live chat customer service is not available from Florida Blue. To contact a Florida Blue live customer service representative you need to dial 1-800-352-2583 and follow instructions above.
Florida Blue Help Page
You can find more information about Florida Blue at Florida Blue Support page.