Below are steps to contact Scotiabank customer service and get a live person on the phone:
- Dial 1-800-472-6842.
- Press the star key or say “I don’t have one”.
- Press 7 (for anything else).
- Stay on the line.
- After that, the automated phone system will connect you to a live customer service agent from Scotiabank.
Scotiabank Voice Main Menu
- Press 1 to report a lost or stolen card.
- Press 2 to open a new account.
- Press 3 for request regarding online or mobile banking.
- Press 0 for help from a representative at anytime.
Scotiabank Voice Sub-Menu (if you press 0)
- Press 1 for any inquiries related to credit card accounts
- Press 2 for your everyday banking needs related to your bank accounts or account access
- Press 3 for loans or mortgages
- Press 4 for investments
- Press 5 for small business banking
- Press 6 for insurance
- Press 7 for anything else
- Press the star key to hear these options again
Scotiabank Customer Service Representatives Hours
Live Scotiabank customer service is available 24 hours a day seven days a week.
Scotiabank Support Phone Numbers
- Scotiabank Customer Support Phone: 1-800-472-6842. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- Services for Deaf, deafened and hard of hearing: 1-800-645-0288. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- Greater Toronto/outside Canada and USA, call collect through your local Operator: 1-416-701-7200.
- Pay bills, check your balance, transfer funds and more: 1-800-267-1234. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- Scotiabank Investment Line: 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- Travel Insurance: 1-877-421-0157. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, from 9am to 6pm EST Saturday, Sunday closed.
- Scotiabank Investment Line: 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- Creditor Insurance: Insurance Canada Service Centre: 1-855-753-4272. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- Scotiabank Mortgages: 1-877-303-8879. Live customer service representatives from Scotiabank are available from 8am to 9pm EST Monday-Friday, Saturday-Sunday closed.
- Scotia Total Equity Plan & Automobile Plan Loans (English & French): 1-800-790-7979.
- Scotiabank Student Loan Centre: 1-800-972-6842.
- Scotiabank Line of Credit: 1-888-882-8958.
- Scotiabank Credit Card Centre: 1-800-387-6466.
- Scotiabank Mobile Banking Help Desk: 1-877-908-8866.
- You can find all customer service phone numbers on the Scotiabank Contact page.
- Scotiabank Official Web Site
- Scotiabank Facebook page
- Scotiabank Twitter Help page
- Scotiabank Instagram page
- Scotiabank Youtube page
- You can get more information about Scotiabank Customers on the Scotiabank Customers Support page.
Scotiabank Web Links
Scotiabank Mailing Addresses
Scotiabank Head Office:
44 King St West
Toronto ON
M5H 1H1
Scotiabank Credit Card Centre:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaCard Customer Service:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaLife
Scotia Life Insurance Company:
100 Yonge Street, Suite 400
Toronto, ON
M5H 1H1
Scotia iTRADE:
PO Box 4002
Station A
Toronto, ON
M5W 0G4
Scotiabank Student Loan Centre:
P.O. Box 41276
Station B, Room B
Toronto, ON
M7Y 7E1
Scotia Securities:
1 Adelaide Street East, Suite 2700
Toronto, ON
M5C 2V9
Scotiabank Property Insurance Tracking Centre:
10 Wright Blvd.
Stratford, ON
N4Z 1H3
Scotiabank Live Chat Support
Live chat customer service is not available from Scotiabank. To contact a Scotiabank live customer service representative you need to dial 1-800-472-6842 and follow instructions above.
Scotiabank Help Center
Scotiabank support email
Scotiabank doesn’t offer live support via e-mail.