Below are steps to contact Scotiabank customer service and get a live person on the phone:
- Dial 1-800-472-6842.
- Press the star key or say “I don’t have one”.
- Press 7 (for anything else).
- Stay on the line.
- After that, the automated phone system will connect you to a live customer service agent from Scotiabank.
Scotiabank Voice Main Menu
- Press 1 to report a lost or stolen card.
- Press 2 to open a new account.
- Press 3 for request regarding online or mobile banking.
- Press 0 for help from a representative at anytime.
Scotiabank Voice Sub-Menu (if you press 0)
- Press 1 for any inquiries related to credit card accounts
- Press 2 for your everyday banking needs related to your bank accounts or account access
- Press 3 for loans or mortgages
- Press 4 for investments
- Press 5 for small business banking
- Press 6 for insurance
- Press 7 for anything else
- Press the star key to hear these options again
Scotiabank Customer Service Representatives Hours
Live Scotiabank customer service is available 24 hours a day seven days a week.
Scotiabank Support Phone Numbers
- Scotiabank Customer Support Phone: 1-800-472-6842. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- Services for Deaf, deafened and hard of hearing: 1-800-645-0288. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- Greater Toronto/outside Canada and USA, call collect through your local Operator: 1-416-701-7200.
- Pay bills, check your balance, transfer funds and more: 1-800-267-1234. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
- Scotiabank Investment Line: 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- Travel Insurance: 1-877-421-0157. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, from 9am to 6pm EST Saturday, Sunday closed.
- Scotiabank Investment Line: 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- Creditor Insurance: Insurance Canada Service Centre: 1-855-753-4272. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
- Scotiabank Mortgages: 1-877-303-8879. Live customer service representatives from Scotiabank are available from 8am to 9pm EST Monday-Friday, Saturday-Sunday closed.
- Scotia Total Equity Plan & Automobile Plan Loans (English & French): 1-800-790-7979.
- Scotiabank Student Loan Centre: 1-800-972-6842.
- Scotiabank Line of Credit: 1-888-882-8958.
- Scotiabank Credit Card Centre: 1-800-387-6466.
- Scotiabank Mobile Banking Help Desk: 1-877-908-8866.
- You can find all customer service phone numbers on the Scotiabank Contact page.
- Scotiabank Official Web Site
- Scotiabank Facebook page
- Scotiabank Twitter Help page
- Scotiabank Instagram page
- Scotiabank Youtube page
- You can get more information about Scotiabank Customers on the Scotiabank Customers Support page.
- Connect to a live chat on a Scotiabank website.
- Open Scotiabank Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
- If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
Scotiabank Web Links
Scotiabank Mailing Addresses
Scotiabank Head Office:
44 King St West
Toronto ON
M5H 1H1
Scotiabank Credit Card Centre:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaCard Customer Service:
P.O. Box 4100
Station A
Toronto, ON
M5W 1T1
ScotiaLife
Scotia Life Insurance Company:
100 Yonge Street, Suite 400
Toronto, ON
M5H 1H1
Scotia iTRADE:
PO Box 4002
Station A
Toronto, ON
M5W 0G4
Scotiabank Student Loan Centre:
P.O. Box 41276
Station B, Room B
Toronto, ON
M7Y 7E1
Scotia Securities:
1 Adelaide Street East, Suite 2700
Toronto, ON
M5C 2V9
Scotiabank Property Insurance Tracking Centre:
10 Wright Blvd.
Stratford, ON
N4Z 1H3
Scotiabank Live Chat Support
Live chat customer service is not available from Scotiabank. To contact a Scotiabank live customer service representative you need to dial 1-800-472-6842 and follow instructions above.
Scotiabank Help Center
Scotiabank support email
Scotiabank doesn’t offer live support via e-mail.
How do I speak to a live person if Scotiabank contact number is not working?
It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly: