How to Call a Live Person in Scotiabank Customer Service

Below are steps to contact Scotiabank customer service and get a live person on the phone:

  • Dial 1-800-472-6842.
  • Press the star key or say “I don’t have one”.
  • Press 7 (for anything else).
  • Stay on the line.
  • After that, the automated phone system will connect you to a live customer service agent from Scotiabank.

Scotiabank Voice Main Menu

  • Press 1 to report a lost or stolen card.
  • Press 2 to open a new account.
  • Press 3 for request regarding online or mobile banking.
  • Press 0 for help from a representative at anytime.

Scotiabank Voice Sub-Menu (if you press 0)

  • Press 1 for any inquiries related to credit card accounts
  • Press 2 for your everyday banking needs related to your bank accounts or account access
  • Press 3 for loans or mortgages
  • Press 4 for investments
  • Press 5 for small business banking
  • Press 6 for insurance
  • Press 7 for anything else
  • Press the star key to hear these options again

Scotiabank Customer Service Representatives Hours

Live Scotiabank customer service is available 24 hours a day seven days a week.

Scotiabank Support Phone Numbers

  • Scotiabank Customer Support Phone: 1-800-472-6842. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
  • Services for Deaf, deafened and hard of hearing: 1-800-645-0288. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
  • Greater Toronto/outside Canada and USA, call collect through your local Operator: 1-416-701-7200.
  • Pay bills, check your balance, transfer funds and more: 1-800-267-1234. Live customer service representatives from Scotiabank are available 24 hours a day seven days a week.
  • Scotiabank Investment Line: 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • Travel Insurance: 1-877-421-0157. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, from 9am to 6pm EST Saturday, Sunday closed.
  • Scotiabank Investment Line: 1-800-268-9269. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • Creditor Insurance: Insurance Canada Service Centre: 1-855-753-4272. Live customer service representatives from Scotiabank are available from 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • Scotiabank Mortgages: 1-877-303-8879. Live customer service representatives from Scotiabank are available from 8am to 9pm EST Monday-Friday, Saturday-Sunday closed.
  • Scotia Total Equity Plan & Automobile Plan Loans (English & French): 1-800-790-7979.
  • Scotiabank Student Loan Centre: 1-800-972-6842.
  • Scotiabank Line of Credit: 1-888-882-8958.
  • Scotiabank Credit Card Centre: 1-800-387-6466.
  • Scotiabank Mobile Banking Help Desk: 1-877-908-8866.
  • You can find all customer service phone numbers on the Scotiabank Contact page.
  • Scotiabank Web Links

    Scotiabank Mailing Addresses

    Scotiabank Head Office:
    44 King St West
    Toronto ON
    M5H 1H1

    Scotiabank Credit Card Centre:
    P.O. Box 4100
    Station A
    Toronto, ON
    M5W 1T1

    ScotiaCard Customer Service:
    P.O. Box 4100
    Station A
    Toronto, ON
    M5W 1T1
    ScotiaLife

    Scotia Life Insurance Company:
    100 Yonge Street, Suite 400
    Toronto, ON
    M5H 1H1

    Scotia iTRADE:
    PO Box 4002
    Station A
    Toronto, ON
    M5W 0G4

    Scotiabank Student Loan Centre:
    P.O. Box 41276
    Station B, Room B
    Toronto, ON
    M7Y 7E1

    Scotia Securities:
    1 Adelaide Street East, Suite 2700
    Toronto, ON
    M5C 2V9

    Scotiabank Property Insurance Tracking Centre:
    10 Wright Blvd.
    Stratford, ON
    N4Z 1H3

    Scotiabank Live Chat Support

    Live chat customer service is not available from Scotiabank. To contact a Scotiabank live customer service representative you need to dial 1-800-472-6842 and follow instructions above.

    Scotiabank Help Center

    Scotiabank support email

    Scotiabank doesn’t offer live support via e-mail.

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