Below are steps to contact Hertz customer service and get a live person on the phone:
- Dial 1-800-654-3131
- Press 0
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from Hertz
Hertz Voice Main Menu
- Press 1 for reservation at the Hertz location in United States or Canada.
- Press 2 for all other countries.
- Press pound to repeat this message.
- Press 4 if you are not sure about options.
Hertz Customer Service Representatives Hours
Live Hertz customer service is available 24 hours a day seven days a week.
Hertz Support Phone Numbers
- Hertz Support Phone Number: 1-800-654-3131. Live Hertz customer service is available 24 hours a day seven days a week.
- Gold Plus Rewards Questions: 888-999-4900. Live customer service is available from 7am to 7pm CT Monday-Friday.
- For help navigating our site, or our new App: 1-877-826-8782. Live customer service is available from 6m to 11pm CT Monday-Sunday.
- Car in the Shop?: 1-800-704-4473.
- Extend your rental or Change your return location: 1-800-654-4174.
- A Past Rental-Billing Questions or Comments/Feedback: 1-800-654-4173. Live customer service is available from 7am to 7pm CT Monday-Friday.
- Emergency Roadside Assistance: 1-800-654-5060.
- Hearing Impaired (TDD): 1-800-654-2280.
Hertz Web Links
Hertz support email
You can send an e-mail to Hertz at Hertz customer support page by selecting a category corresponding to your issue under “Email Us” section.
Hertz Live Chat Support
Live chat customer service is not available from Hertz. To contact a live customer service representative you need to dial 1-800-654-3131 and follow instructions above.
Hertz Help Page
You can find more information at Hertz Help Center page.