How to Call a Live Person in Hertz Customer Service

Below are steps to contact Hertz customer service and get a live person on the phone:

  • Dial 1-800-654-3131
  • Press 0
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Hertz

Hertz Voice Main Menu

  • Press 1 for reservation at the Hertz location in United States or Canada.
  • Press 2 for all other countries.
  • Press pound to repeat this message.
  • Press 4 if you are not sure about options.

Hertz Customer Service Representatives Hours

Live Hertz customer service is available 24 hours a day seven days a week.

Hertz Support Phone Numbers

  • Hertz Support Phone Number: 1-800-654-3131. Live Hertz customer service is available 24 hours a day seven days a week.
  • Gold Plus Rewards Questions: 888-999-4900. Live customer service is available from 7am to 7pm CT Monday-Friday.
  • For help navigating our site, or our new App: 1-877-826-8782. Live customer service is available from 6m to 11pm CT Monday-Sunday.
  • Car in the Shop?: 1-800-704-4473.
  • Extend your rental or Change your return location: 1-800-654-4174.
  • A Past Rental-Billing Questions or Comments/Feedback: 1-800-654-4173. Live customer service is available from 7am to 7pm CT Monday-Friday.
  • Emergency Roadside Assistance: 1-800-654-5060.
  • Hearing Impaired (TDD): 1-800-654-2280.

Hertz Web Links

Hertz support email

You can send an e-mail to Hertz at Hertz customer support page by selecting a category corresponding to your issue under “Email Us” section.

Hertz Live Chat Support

Live chat customer service is not available from Hertz. To contact a live customer service representative you need to dial 1-800-654-3131 and follow instructions above.

Hertz Help Page

You can find more information at Hertz Help Center page.

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