Below are steps to contact CVS Pharmacy customer service and get a live person on the phone:
- Dial 1-800-746-7287
- Stay on the line
- After that, the automated phone system will connect you to a live customer service agent from CVS Pharmacy
CVS Pharmacy Voice Main Menu
- Press 1 or say “store information” for store locations, phone numbers, hours
- Press 2 or say “extra care” for the CVS rewards card and extra bucks
- Press 3 or say “store feedback” to discuss a recent store experience
- Press 4 or say “CVS.com” or “mobile support” for help with CVS.com or our mobile application, including online photos and prescriptions
- Press 5 or say “curbside” for questions or assistance with curbside pickup
- Press 6 or say “care pass” for questions or assistance with care pass
- Press 7 or say “more choices” for all other matters, including CVS Minute Clinic locations
- Press 0 or say “agent” to speak with agent
CVS Pharmacy Customer Service Representatives Hours
Live CVS Pharmacy customer service is available from 8am to 10pm EST on Monday-Friday, from 10am to 6.30pm EST on Saturday-Sunday.
CVS Pharmacy Support Phone Numbers
- CVS Pharmacy Support Phone Number: 1-800-746-7287. Live CVS Pharmacy customer service is available from 8am to 10pm EST on Monday-Friday, from 10am to 6.30pm EST on Saturday-Sunday.
- Help with ExtraCare: 1-800-746-7287.
- Help with CVS.com® and Mobile: 1-888-607-4287.
- Help with MinuteClinic: 1-866-389-2727.
CVS Pharmacy Web Links
- CVS Pharmacy Official Web Site
- CVS Pharmacy Facebook Support page
- CVS Pharmacy Twitter Support page
- CVS Pharmacy Youtube page
CVS Pharmacy Mailing Address
All inquiries to:
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895
CVS Pharmacy Support support email
You can send an e-mail to CVS Pharmacy Customer Relations at “Email CVS Pharmacy Customer Relations” page.
You can to send an e-mail to ExtraCare® Customer Service at “Email ExtraCare® Customer Service” page.
You can send an e-mail to CVS.com® and Mobile Customer Care at “CVS.com® and Mobile Customer Care” page.
CVS Pharmacy Live Chat Support
Live chat customer service is not available from CVS Pharmacy. To contact a live customer service representative you need to dial 1-800-746-7287 and follow instructions above.