How to Call a Live Person in CVS Pharmacy Customer Service

Below are steps to contact CVS Pharmacy customer service and get a live person on the phone:

  • Dial 1-800-746-7287
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from CVS Pharmacy

CVS Pharmacy Voice Main Menu

  • Press 1 or say “store information” for store locations, phone numbers, hours
  • Press 2 or say “extra care” for the CVS rewards card and extra bucks
  • Press 3 or say “store feedback” to discuss a recent store experience
  • Press 4 or say “” or “mobile support” for help with or our mobile application, including online photos and prescriptions
  • Press 5 or say “curbside” for questions or assistance with curbside pickup
  • Press 6 or say “care pass” for questions or assistance with care pass
  • Press 7 or say “more choices” for all other matters, including CVS Minute Clinic locations
  • Press 0 or say “agent” to speak with agent

CVS Pharmacy Customer Service Representatives Hours

Live CVS Pharmacy customer service is available from 8am to 10pm EST on Monday-Friday, from 10am to 6.30pm EST on Saturday-Sunday.

CVS Pharmacy Support Phone Numbers

  • CVS Pharmacy Support Phone Number: 1-800-746-7287. Live CVS Pharmacy customer service is available from 8am to 10pm EST on Monday-Friday, from 10am to 6.30pm EST on Saturday-Sunday.
  • Help with ExtraCare: 1-800-746-7287.
  • Help with® and Mobile: 1-888-607-4287.
  • Help with MinuteClinic: 1-866-389-2727.

CVS Pharmacy Web Links

CVS Pharmacy Mailing Address

All inquiries to:
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895

CVS Pharmacy Support support email

You can send an e-mail to CVS Pharmacy Customer Relations at “Email CVS Pharmacy Customer Relations” page.
You can to send an e-mail to ExtraCare® Customer Service at “Email ExtraCare® Customer Service” page.
You can send an e-mail to® and Mobile Customer Care at “® and Mobile Customer Care” page.

CVS Pharmacy Live Chat Support

Live chat customer service is not available from CVS Pharmacy. To contact a live customer service representative you need to dial 1-800-746-7287 and follow instructions above.

How do I speak to a live person if Cvs contact number is not working?

It is possible that contact number may become disconnected or overloaded when number of calls is just too high. During such events we recommend to use other shortcuts to get help quickly:

  • Connect to a live chat on a Cvs website.
  • Open Cvs Facebook, Twitter, Instagram or any other supported social network and send a direct message there.
  • If e-mail address is available send an e-mail. It is possible that e-mail may be answered quicker than getting through a phone support and you will have something in written to which you can refer later in your communication.
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