Below are steps to contact Afterpay customer service and get a live person on the phone:
- Dial 1-855-289-6014
- Press 4
- Stay on the line
- The automated phone system will connect you to a live customer service agent from Afterpay
Afterpay Voice Main Menu
- Press 1 if you are calling about a payment.
- Press 2 if you are calling about a refund.
- Press 3 if you are calling about login or password related questions.
- Press 8 if you are calling about an order being declined.
- Press 4 for all other inquiries.
Afterpay Customer Service Representatives Hours
Live Afterpay customer service is available from 7am to 7pm CST Monday-Saturday, Sunday closed.
Afterpay Support Phone Numbers
- Afterpay Support Phone Number: 1-855-289-6014. Live Afterpay customer service is available from 7am to 7pm CST Monday-Saturday. Live Afterpay customer support is closed on Sunday.
- Australia Afterpay customer service: 1-300-100-729. Live Afterpay customer service is available from 8am to 7:30pm Monday-Friday, from 7am to 7pm on Saturday.
- New Zealand Afterpay customer: 0800-461-268. Live Afterpay customer service is available from 9am to 9pm Monday-Friday, from 11am to 7pm on Saturday.
Afterpay Web Links
Afterpay support email
To contact Afterpay via e-mail use the following Afterpay contact form
Afterpay Live Chat Support
Live chat customer service is not available from Afterpay. To contact a live customer service representative you need to dial 1-855-289-6014 and follow instructions above.
Afterpay Help Page
You can find more information about Afterpay at Afterpay Help page.